The maintenance SV . He is amazing and the team who works there also
8/22/2025
Lee A. VERIFIED CUSTOMER
George is very helpful,and stayed on top of it.
High 10 for George!!!
8/22/2025
Bill D. VERIFIED CUSTOMER
Cory is the reason we come back….. Ann’s of course your customer service from all associates
8/22/2025
Leah K. VERIFIED CUSTOMER
Service was excellent and was very prompt.
8/22/2025
Paula T. VERIFIED CUSTOMER
I waited 30 min and they don’t know where have my car papers until they printed again. The last 2 times bad experiences thank u
8/22/2025
Pamela S. VERIFIED CUSTOMER
Thank you!
8/22/2025
Rachelle S. VERIFIED CUSTOMER
The man that checked me in was incredibly fast! He worked so quickly and had such a kind disposition.
8/22/2025
Barbara V. VERIFIED CUSTOMER
Joe Always goes way above & way beyond what You might call excellent service! He is exceptional!
8/22/2025
Lisa Y. VERIFIED CUSTOMER
Tony is absolutely outstanding!!! I will never go anywhere else simply because Tony provides the absolute best customer service experience every time!!!
8/22/2025
Curtis W. VERIFIED CUSTOMER
Yes. Great customer service as always
8/22/2025
Lilibeth G. VERIFIED CUSTOMER
On my last visit, Bill was ‘t as cordial as he used to be. He got me quite upset by throwing me things not truthful to the scope of service my car should have since it was still covered by warranty. Furthermore, when he learned that my sister’s sister law’s car (who happens to be a doctor ) was in your service dept because of an accident, his demeanor has changed . Over the times that I have been taking my car to him for service, he seemed ok to me. The most recent visit though has led me to feel like I have been discriminated . I so very hope I was wrong . Call me at ****-****-xxxx for further explanations. Thank you. Too bad because me and my wife were planning to get another car feom your dealership. Maybe not anymore.
8/22/2025
Felicia N. VERIFIED CUSTOMER
Hugo did an excellent job checking me in and making sure my maintenance items were done and completed in a timely manner. I really appreciate it his help and service!
8/22/2025
Kevin C. VERIFIED CUSTOMER
Very happy, thanks for the awesome service.
8/22/2025
Shrina S. VERIFIED CUSTOMER
Henry went above and beyond to provide the best service.
8/22/2025
Anita T. VERIFIED CUSTOMER
Danica was very thorough and easy to work with
8/22/2025
Joel W. VERIFIED CUSTOMER
Aisatsu.
Mr. Diego Restrepo is the elite example of “service orientation”. Mr. Restrepo is a refined gentleman who anticipates and projects exactly what a client is thinking and is trying to convey. Mr. Restrepo treated me as if I were the only client in the room; that’s what top professional management does, one client at a time without letting outside distractions interfere with the client. Toyota has a mantra, “Kaikaku”. Much like Toyota, I believe Mr. Diego Restrepo and I focus on expecting more of ourselves today, than applauding the goals we accomplished, yesterday. This is the single DNA strand that so few people have in their personal building blocks designing who they are and how they treat themselves and the people they come in contact with. Toyota Motor Company Headquarters in Japan, should be enlightened with this information. Half a globe away from Japan, Toyota’s mission is maintained to its highest standards. Thank you for allowing Mr. Diego Restrepo to assist me.
Respectfully,
Joel DiMaggio Wein
8/22/2025
Vincent C. VERIFIED CUSTOMER
I continue to appreciate the professional services I receive from the Lexus service department!
8/22/2025
Adriana B. VERIFIED CUSTOMER
Mark is always so polite and professional. I appreciate his clear communication and willingness to help.