I was met at the door by Karen. She was very pleasant and welcoming. She guided me to The service manager Adrian Todd. I met him for the first time. He was very patient and courteous. He made sure that the necessary service updates were addressed and also that my input was valued.
8/30/2025
Thomas W. VERIFIED CUSTOMER
My service rep, Wendy, was awesome!!
She helped me with getting my oil changed
with a coupon. I will ask for her at my next
service appointment.
8/30/2025
Wesly S. VERIFIED CUSTOMER
.
8/30/2025
Johnnie P. VERIFIED CUSTOMER
Jesse is amazing!
8/30/2025
Miceli Dairy. VERIFIED CUSTOMER
????
8/30/2025
Barbara S. VERIFIED CUSTOMER
Wendy exhibits nothing but true professionalism. Knowledgeable, courteous and compassionate. JM Lexus should be proud to have Wendy part of the JM family.
8/30/2025
Webster C. VERIFIED CUSTOMER
Fabulous
8/30/2025
Louis M. VERIFIED CUSTOMER
On time excellent service as usual.
8/30/2025
Ishmael G. VERIFIED CUSTOMER
Christian is an amazing Lexus agent. Very knowledgeable and patient. He really ensured that I felt supported.
8/30/2025
Chantra B. VERIFIED CUSTOMER
Jorge is a very nice person and he did a great job on my vehicle.
8/30/2025
Alicia W. VERIFIED CUSTOMER
Lack of communication with status of vehicle.
8/30/2025
Mary J. VERIFIED CUSTOMER
Thank you Alfred!!! Really appreciate you staying on top of all the services I need, part replacements, etc and consistently following up with me!! You’re the best!!
8/30/2025
Hellen C. VERIFIED CUSTOMER
Robert was very prompt as soon as I drove up to service, considering I had no service appointment scheduled.
Great service !!
8/30/2025
Marvin O. VERIFIED CUSTOMER
Excellent service
8/30/2025
Paul K. VERIFIED CUSTOMER
Vince was amazing and he always takes great care of me and my family. He is one of the best and he is the one I always come to when I need my vehicles serviced. He is honest, and I never feel like I am being taken advantage of, which is awesome.
8/30/2025
Josephine O. VERIFIED CUSTOMER
From the moment that I drove into Crown Lexus, to speaking with the service person, I was more than satisfied
8/30/2025
Ezequiel L. VERIFIED CUSTOMER
Great service
8/30/2025
Kwan L. VERIFIED CUSTOMER
Great job overall!
8/30/2025
Janae K. VERIFIED CUSTOMER
It was great
8/30/2025
Lorene S. VERIFIED CUSTOMER
Very professional and courteous. Jeff took the time to explain service done on my vehicle. In my opinion, he is truly an asset to Metro Lexus.