Service advisor Ivan was great but I noticed that my passenger side rear window is not functioning and I need to take it back and get it checked again
8/31/2025
Dalida H. VERIFIED CUSTOMER
Excellent service and frendly
8/31/2025
Mobalaji O. VERIFIED CUSTOMER
No comment
8/31/2025
Shannon T. VERIFIED CUSTOMER
Gerardo is amazing!!
8/31/2025
George M. VERIFIED CUSTOMER
She was okay
8/31/2025
Nigel W. VERIFIED CUSTOMER
Thank you Matthew for an unforgettable experience.will delivery recommend
8/30/2025
Wilhelmina M. VERIFIED CUSTOMER
EJust one thing making the appointment was not very good, person hung up on me said I was rude and I promise you I was not I asked a lot of questions but not rude. Her perception was that as I thought the same of her.I feel she felt that in powered that she could say ok ms myers and hang up on me . I was left feeling very disrespected my option was to call make an appointment or use another Lexus dealer.: I choice to continue to use this Lexus dealership with hopes of speaking with the manager. I did call several times leaving messages without results .
8/30/2025
Loren G. VERIFIED CUSTOMER
Pleased with your service Sam
10
8/30/2025
Rachel W. VERIFIED CUSTOMER
Sam was so wonderful. Very nice and helpful.
8/30/2025
Shannon B. VERIFIED CUSTOMER
None
8/30/2025
Allison B. VERIFIED CUSTOMER
I was satisfied but not impressed. He wasn’t very friendly in greeting me. Didn’t even introduce himself. Just came over to me with an iPad while I was giving my information to the tall black gentleman. And when I was surprised it would take until the next day he gave me an attitude when explaining if I get a loaner that’s the way it goes. I wasn’t upset at all. Satisfied. But if you’re striving for great customer service it didn’t happen.
8/30/2025
Byron F. VERIFIED CUSTOMER
Fast and efficient with timely updates
8/30/2025
Sandy D. VERIFIED CUSTOMER
Shedrick was great!
8/30/2025
Anne Y. VERIFIED CUSTOMER
Everything went as promised but it took more than 2 hours for a 10,000 mile tune up.
8/30/2025
Fangming X. VERIFIED CUSTOMER
Very good experience with Luis and Dario for services and trade in for a new Lexus car!
8/30/2025
Harold C. VERIFIED CUSTOMER
It was good to be working with Vincent again. He is a very professional and knowledgeable person who adds value to my service.
8/30/2025
Asok D. VERIFIED CUSTOMER
Mark is the best!
8/30/2025
Marlene L. VERIFIED CUSTOMER
Robert Melendez was friendly and provided excellent service.
8/30/2025
Douglas M. VERIFIED CUSTOMER
Robert was awesome, extremely helpful, polite, and knowledgeable!
8/30/2025
Liza B. VERIFIED CUSTOMER
He was kind and even helped me out with changing my key battery