I was treated very good and was comfortable during my appointment.
The staff as always was friendly and professional.
8/30/2025
Charles M. VERIFIED CUSTOMER
Albeit a timely experience, was disappointed that the radiator flush was last. It should have been done within the allotted 3 hours not knowing how long the break look might have taken. So a total time of ove 5 hours was a long wait. Could have used more time on the loaner if we had been notified of the issues sooner. No car was was our choice because of the extended time. Also asked for a trailer hitch quote but didn’t see one.
Also I need to check in on the Lexus warranty I purchased that there was no record of. Usually Omaha is the best at service of any place I’ve t used Lexus service. Well, ?????
Chuck Markham
8/30/2025
Eddie A. VERIFIED CUSTOMER
Great service
8/30/2025
Elizabeth F. VERIFIED CUSTOMER
Very attentive. Excellent service!
8/30/2025
Tanasha C. VERIFIED CUSTOMER
Give that man a raise! His level of service is consistently top-tier.
8/30/2025
Marcia Y. VERIFIED CUSTOMER
I wasn’t expecting to be there for five hours, so it was nice that the chairs in the waiting room room were comfortable. Plus, the snacks & drinks were much appreciated, as I didn’t have breakfast before my appointment time. Thank you for that!
8/30/2025
Sherrie M. VERIFIED CUSTOMER
Christina is always professional, very knowledgeable and able to answer all my questions and concerns and I feel the video and information in my car is so informative and I’m able to make informed decisions if additional service is needed. Lexus of Las. Vegas provides top notch service!
8/30/2025
Bienvenido D. VERIFIED CUSTOMER
Worked with Lexus corp to fix braking problem . I’m extremely satisfied with the service the service mgr Craig , Justin and Christina thank u
8/30/2025
Joeseph B. VERIFIED CUSTOMER
I'll describe in the emailed survey
8/30/2025
Andrea B. VERIFIED CUSTOMER
Lexus of Omaha always provides top tier customer service, from the time you pull into the lot from the time you’re done doing whatever business they are providing you with.
8/30/2025
Charles M. VERIFIED CUSTOMER
All went well. I’m very happy to see you brought back breakfast. Thank you.
8/30/2025
Nasrin D. VERIFIED CUSTOMER
Thanks for your help and support and good service and specially thanks to mr Antony the service manager
8/30/2025
Hanh T. VERIFIED CUSTOMER
Very good customer service. Very happy with the service they did to my car. Thank you very much for your help Faustino Ruiz.
8/30/2025
Kimberly A. VERIFIED CUSTOMER
A part was missing off my grill. Lexus Las Vegas provides the worst service do not go to Lexus Las Vegas
8/30/2025
Roger B. VERIFIED CUSTOMER
Jesse,as always did a great job of managing the maintenance of my car and providing great customer service.
Roger
8/30/2025
Chad H. VERIFIED CUSTOMER
Top notch as always!
Appreciate all you do.
8/30/2025
John K.. VERIFIED CUSTOMER
Cory Mausbach and the service department team have played a significant role in not only maintaining the Lexus products I have owned but also introducing me over the years to the next generation of products coming.
Cory knows the Lexus product line and does a masterful job of both maintaining my cars and promoting Lexus of Omaha.
8/30/2025
Cindy K. VERIFIED CUSTOMER
Robert was great. Thanks Robert!
8/30/2025
Lennie M. VERIFIED CUSTOMER
Argenis was very approachable and respectful.
8/30/2025
Jose M. VERIFIED CUSTOMER
Carlos has the gift of making you feel at home
when you visit the dealership.