Robert handled the service and seat belt buckle repairs very well—he was friendly, explained repair status, and provided a loaner car over the holiday weekend while parts were enroute. Very impressive service commitment.
9/3/2025
John C. VERIFIED CUSTOMER
Hector represents your dealership with outstanding professionalism.
9/3/2025
Shaul B. VERIFIED CUSTOMER
Jesse took care of me perfectly. He is a professional agent, very knowledgable and polite. I enjoy being under his responsibility.
9/3/2025
Cecelia C. VERIFIED CUSTOMER
Great job, Jennifer….
9/3/2025
Julie M. VERIFIED CUSTOMER
She was professional and very informative and lesson to my concern.
9/3/2025
Choon K. VERIFIED CUSTOMER
I purchased new RX 350 lately. I found the close and lock system was not working. I went to Crown Lexus today to get fixed. I waited there approximately 90 minutes to get fixed.I was told it was fixed. I came home and I tried to find it is fixed and working
. I found it is not fixed or I don’t know how to operate that device. Embarrassing.
May I advice you that please demonstrate it is fixed. The new RX350 has several new features that I don’t know how to to operate. Please demonstrate how to operate those features. Thank you for your patience.
9/3/2025
Barbara S. VERIFIED CUSTOMER
Helen is just the best. She is kind and considerate. If I ask her a question about my bill or anything about my car she answers my question completely. She is knowledgeable and I understand what she is saying. I always leave Lexus feeling confident my car was in good hands. Thank You, Helen.
9/3/2025
Ann S. VERIFIED CUSTOMER
Thank you
9/3/2025
Dong K. VERIFIED CUSTOMER
NA
9/3/2025
Jacquie O. VERIFIED CUSTOMER
He was very helpful in getting everything done with one appointment. Very polite and helpful
9/3/2025
Monica T. VERIFIED CUSTOMER
Great. Fast. Thorough. :)
9/3/2025
Marlon V. VERIFIED CUSTOMER
Robert is amazing he communicated with me the whole time of my service with updates
9/3/2025
Xuedong L. VERIFIED CUSTOMER
New adviser sent me a very expensive offer for hybrid vent cleaning, I didn’t think it is necessary and I rejected it.
9/3/2025
Craig L. VERIFIED CUSTOMER
Leslie, Thank you for resolving my challenge with my mirror. Very much appreciated.
Craig L
9/3/2025
Petrina L. VERIFIED CUSTOMER
Had my vehicle ready and running smoothly
9/3/2025
Karen E. VERIFIED CUSTOMER
I don’t want to talk to my representative. He was the whole problem. Attitude, Attitude and Attitude.
9/3/2025
Bessine R. VERIFIED CUSTOMER
Efficient service. I was in and out in no time. Mr. Conner is very knowledgeable and professional. He is a keeper!
9/3/2025
Gail K. VERIFIED CUSTOMER
Bill is always terrific and tops in customer service.