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Real Reviews from VERIFIED CUSTOMERS
Patricia S. VERIFIED CUSTOMER
Low tire pressure went in to have checked found nail had a new tire on hand tire was replaced. Wonderful service
9/4/2025
Kathy K. VERIFIED CUSTOMER
Jesse always goes above and beyond to help me. Thank you!!
9/4/2025
Julie W. VERIFIED CUSTOMER
Adi is Great! So was Sean! I am disappointed with the results but they did submit a case with Lexus
9/4/2025
Thomas K. VERIFIED CUSTOMER
Very timely service, nice hostess at the coffee bar, good quiet room with a computer and desk to get work done while I waited for my vehicle. A good place!
9/4/2025
Pamela F. VERIFIED CUSTOMER
Fast and complete service.
9/4/2025
Garry C. VERIFIED CUSTOMER
None
9/4/2025
Charles T. VERIFIED CUSTOMER
Great job
9/3/2025
Pedro T. VERIFIED CUSTOMER
He was excellent and very professiona. l
9/3/2025
Lynn C. VERIFIED CUSTOMER
Not happy that there is now a service fee to use a credit card since Gamley took over. May go elsewhere because of this.
9/3/2025
Cecilia L. VERIFIED CUSTOMER
My car was damaged during the safe coat on driver interior door. Manager and Jose confirmed they will have to replace panel. Still waiting for someone to contact me with any updates.
9/3/2025
David S. VERIFIED CUSTOMER
Timely and efficient
9/3/2025
Peter W. VERIFIED CUSTOMER
It was a pleasure dealing with Brandon
9/3/2025
Miguel H. VERIFIED CUSTOMER
Thank you guys! You are the best! Thanks Sam!
9/3/2025
Victor S. VERIFIED CUSTOMER
Service was excellent and the service advisor was great. Thank you
9/3/2025
Inez B. VERIFIED CUSTOMER
Thank you to the timely and quality service.
9/3/2025
Steven D. VERIFIED CUSTOMER
Sam, you were great.
9/3/2025
Gibbons C. VERIFIED CUSTOMER
Great service thank you
9/3/2025
Debbie H. VERIFIED CUSTOMER
Making the client walking back-and-forth between the waiting area and the service techs is not OK. Better customer service would be having the service techs Come and find us and talk with us and visit with us in the waiting area. It feels like we’re just making it easier on the service techs to do their job
9/3/2025
Sandra C. VERIFIED CUSTOMER
I returned to Crown Lexus after having continually horrible service at Shottenkirk Desert Lexus and Robert did not disappoint! I had moved and Shottenkirk was closer but I will be driving the extra distance to return to Crown where I know I will receive genuine quality service and honest and caring assistance. I will ask for Robert on my next visit, he was GREAT!
9/3/2025
Tanya G. VERIFIED CUSTOMER
Thank you Alejo for going the extra mile to make sure I’m getting the most out of my service warranty. I appreciate all the associates that helped me as well. Tanya G
9/3/2025