He was wonderful to work with! He offers great customer service and I hope he’s there every time I go to drop off my car.
9/1/2025
Maryanne V. VERIFIED CUSTOMER
Im satisfied with Jake’s assistance.
9/1/2025
Tamra S. VERIFIED CUSTOMER
Cory was very good to work with. It did seem like there was some communication challenge with the team for scheduling and pick up.
9/1/2025
Robert H. VERIFIED CUSTOMER
Always return my car washed and in a timely manner!
9/1/2025
Krislen B. VERIFIED CUSTOMER
Service is always excellent!
9/1/2025
Carey W. VERIFIED CUSTOMER
Job well done.
Michael was a pleasure to work with.
9/1/2025
Macmillian I. VERIFIED CUSTOMER
Joseph was great! He was able to schedule me with short notice, ordered the part I needed and addressed an issue that I forgot to mention on the phone. Excellent service that allowed me to repair everything during just one visit.
9/1/2025
Norma L. VERIFIED CUSTOMER
He was very polite, and thorough, took time to explain the problem.
9/1/2025
Dennis T. VERIFIED CUSTOMER
Problem was solved very fast and efficiently, Henry was very nice and responsive on giving me updates on the service and helped me out with arranging payment options, I would definitely come back and feel very welcome with this location.
9/1/2025
Ran H. VERIFIED CUSTOMER
Daneicia is a wonderful, professional and very nice service representative. I always request her to be my representative. Thank you!
9/1/2025
Alexander T. VERIFIED CUSTOMER
Héctor provided great service
9/1/2025
Thanh N. VERIFIED CUSTOMER
I went to Crown Lexus for maintenance every 5,000 miles. Tony Hang received my car. He was very happy and enthusiastic. After receiving the car, I was very happy and hope you will support Tony Hang and Crown Lexus.
Thank you very much Tony Hang .
9/1/2025
Kevin H. VERIFIED CUSTOMER
I’m hopeful this time does the trick. I’ve had to bring my car in a few times since December for the same issue, and it still hasn’t felt completely resolved, but maybe this visit will finally fix it.
It’s been over $1,700 so far, and I still think something’s a little off, but I’m staying optimistic.
Javier has been awesome throughout this whole process. He’s always helpful and makes the experience a lot better, and I really appreciate that.
9/1/2025
Martin M. VERIFIED CUSTOMER
Great communication and flexibility with Bill getting me in early on a busy weekend. Excellent welcome from Bill and team. Good communication and your text and billing systems super convenient. It takes the guesswork out of it! Time saver too.
I appreciated Bill explaining the follow up recommendations
I want to also say thanks for the great coupon deal and the multipoint check and easy to read and share inspection report.
Finally. It would not ne possible for me to use your service without the option of leaving the car and getting a comped Lyft back home.
Thanks for that generous free service.
As I told Bill in a text, all this adds up to me coming back to Keyes when I need a new car. But i think my nice 2013 300h you sold me will run for years! Its so smooth.
Hat tip to Jeoel on the phones for making it work to come on short notice.
Martin M
9/1/2025
Sevak Z. VERIFIED CUSTOMER
It was a great experience with Elda Lopez. Thank you.
9/1/2025
Cynthia S. VERIFIED CUSTOMER
Anthony and Antonio are fantastic!!
9/1/2025
Florissa T. VERIFIED CUSTOMER
An oil change took 3hrs. Waited that long! Without a loaner car since we only wanted an oil change & not the whole yearly service — 3hrs in the waiting room, just sitting down waiting. Its ridiculous!!! Lexus has the worst service out of all the “luxury” cars in vegas!!! 3hrs of wasted time. Couldve been 1hr.