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Real Reviews from VERIFIED CUSTOMERS
Knarik S. VERIFIED CUSTOMER
Thank you to Erik Ucelo and Chris Garabedian for always going above and beyond for my family and our Lexus needs. We are very grateful. Best, The Sharamatyan Family
9/29/2025
Luz K. VERIFIED CUSTOMER
It’s always a pleasure coming to JM Lexus service department. The service consultants are so willing to make the experience wonderful. Especially Wendy Fermin, she is very professional and kind hearted. Thank you being the best Lexus Dealer!
9/29/2025
Ronaflor S. VERIFIED CUSTOMER
Joe was excellent!
9/29/2025
Paulette F. VERIFIED CUSTOMER
I wish I would have looked at my messages before I left so I could have asked some questions in regard to my rear brakes
9/29/2025
Gary F. VERIFIED CUSTOMER
Thank you !
9/29/2025
Matthew P. VERIFIED CUSTOMER
Excellent service. Thank you
9/29/2025
Joseph F. VERIFIED CUSTOMER
Joe was THEEE BEST !!!!! He was efficient, kind , very friendly, open and able to answer any of my questions and concerns. He is definitely a major asset to the Lexus organization!!!
9/29/2025
Tami I. VERIFIED CUSTOMER
Always friendly, very efficient thanks so much
9/29/2025
Kiko B. VERIFIED CUSTOMER
It's always a pleasure to bring my car in for service with Chauncey!
9/29/2025
Anthony M. VERIFIED CUSTOMER
Travis was very helpful and kept me informed as my car was bein.
9/29/2025
Setha K. VERIFIED CUSTOMER
Thank you so much
9/29/2025
Keith J. VERIFIED CUSTOMER
I had a great experience working with Sam, very courteous and efficient
9/29/2025
Ron N. VERIFIED CUSTOMER
John Nahar did a great job handling my service request.
9/29/2025
Dvia T. VERIFIED CUSTOMER
Adam was great. Attentive, explained everything in great detail, and made me feel welcomed.
9/29/2025
Solitude P. VERIFIED CUSTOMER
I love JM Lexus. I would not go anywhere else. Everything and Everyone were pleasant. Thank you, JM LEXUS. By the way, the breakfast danishes were tasty ????
9/29/2025
Fatima R. VERIFIED CUSTOMER
All concerns or questions were answered. Broken down into details, fast, & efficient. Thank you.
9/29/2025
Eleanor M. VERIFIED CUSTOMER
Love dealing with Tony Tang for my car service
9/29/2025
Renu C. VERIFIED CUSTOMER
Mark listened and answered all my questions. Thank you very much
9/29/2025
Alex Y. VERIFIED CUSTOMER
Great, fast service. Honest answer and efficient. Thank you.
9/29/2025
Nollie M. VERIFIED CUSTOMER
Commendation for Chris and Danny I’d like to recognize Chris (Service Manager) and Danny (Service Advisor) for their outstanding service while handling the necessary corrections on my Lexus ES 350. Chris’s leadership and attention to detail ensured everything was completed flawlessly, and Danny’s clear guidance made the process smooth and worry-free. Together they went above and beyond to keep my vehicle in top condition. I am giving them the highest rating in my customer review and will also reach out to Lexus Corporate to personally commend their exceptional service. —Nollie
9/29/2025