Very thorough and professional. I will ask for Jessie on future visits.
10/25/2025
Sophia G. VERIFIED CUSTOMER
Sam as usual was very helpful.
10/25/2025
Robert S. VERIFIED CUSTOMER
Satisfied
10/25/2025
Gabriel D. VERIFIED CUSTOMER
Ivan is always professional and goes out of his way to ensure we have a great visit.
10/25/2025
Joani S. VERIFIED CUSTOMER
Thank you for the continued, exceptional customer service. It’s a great feeling to build trust with Lexus of Lincoln. Thanks a million!!
10/25/2025
Brad H. VERIFIED CUSTOMER
Terrific all-around experience, as always. Well done! Thank you.
10/25/2025
Eric S. VERIFIED CUSTOMER
Service was great and so was Alec. Only disappointment was the loaner was smoked in and the smell was pretty bad, also ashes and crumbs in the car- Alec did offer a replacement but they were pretty busy and I did not want to hold them up.
10/25/2025
Marquel B. VERIFIED CUSTOMER
Travis always provides exceptional service when I bring my car in. He makes sure that he always communicates and keeps me informed. He also goes above to make sure that Im a satisfied customer. Keep up the great job Travis!
10/24/2025
Erline J. VERIFIED CUSTOMER
Let me say the changes in service are fantastic! Fast, efficient and a life saver. The Lexus team is doing a great job! I just converted my mom to my last lease and looking to convert my dad. Thanks for all you do!
10/24/2025
Irma H. VERIFIED CUSTOMER
I want to thank George Gonzalez for
his professional assistance in having my
car serviced.
I also want to commend Chris the mechanic in
identifying the problem with my car.
10/24/2025
Susan L. VERIFIED CUSTOMER
It took way too long. My car was done and just needed to go through the car wash. After 45 minutes I had to go ask where my car was.
10/24/2025
Collette J. VERIFIED CUSTOMER
Very customer oriented. Kept me informed of when car would be done and what was needed.
10/24/2025
Zvezdan D. VERIFIED CUSTOMER
Always have great experience but today was very different for some reason. The technician seemed in a hurry and bothered. Told me my warranty ends next year when I just bought the car so when I left I had to call and confirm that it’s actually in 2028. Had issues with sunroof leaking when car washing. It was checked and they said the pet has been ordered and when I was driving home the rubber part from sunroof literally fell on my head. When I called they told me to come back to fix it. Definitely not a good experience today.
10/24/2025
The Doris. VERIFIED CUSTOMER
Wendy was the best,truly professional and highly engaging..
Can not say enough!!!
10/24/2025
Ilene K. VERIFIED CUSTOMER
I explained the problem I am having with my radio in my car but they were unable to do anything unless the could replicate the problem. I asked if they could reinstall the software and they said no.
10/24/2025
Angelina G. VERIFIED CUSTOMER
Paul explained what needs to be done with my car Iam very thankful of his help. Thank you so much
10/24/2025
Gary T. VERIFIED CUSTOMER
Travis kept me well informed throughout the time if service. All employees are kind and courteous, which is a big part of the reason we own 3 Lexus vehicles. Thank you.
10/24/2025
Diane B. VERIFIED CUSTOMER
The staff at your dealership is very professional, yet friendly. They are very easy to work with.