I have been using Carlos as my service advisor since he joined JM Lexus. He goes out of his way to insure your service needs are performed and you will want to request him as your service advisor due to his friendly attitude.
10/24/2025
Jodi S. VERIFIED CUSTOMER
Mr. R. MELENDEZ
KEPT me informed of the status
10/24/2025
Vage G. VERIFIED CUSTOMER
Thank you so much
10/24/2025
Herbert G. VERIFIED CUSTOMER
Always great work on the car, Bill has very good customer service always gets the job, I have been going back to him years. Bill needs a raise. Thank you.
10/24/2025
Telemak M. VERIFIED CUSTOMER
Good service
10/24/2025
Sandra D. VERIFIED CUSTOMER
Excellent service very knowledgeable very kind everything was very smooth
10/24/2025
Saqlain A. VERIFIED CUSTOMER
Cristina is the best associate for services.
10/24/2025
Nancy M. VERIFIED CUSTOMER
Outstanding example of ultimate customer service!
My car is my second home, therefore, reliability and safety .
Always appreciate the friendly and efficient service.
10/24/2025
Hollie R. VERIFIED CUSTOMER
Jesse is excellent with competent customer service in all areas. I so appreciate his care and help! Thank you
10/24/2025
Blessing U. VERIFIED CUSTOMER
Robert provided excellent customer service. Thank you!
10/24/2025
Jenik M. VERIFIED CUSTOMER
I was very pleased with service
10/24/2025
Sandra K. VERIFIED CUSTOMER
Jeff was excellent. Went far and beyond in explaining and helping me understand somethings
10/24/2025
Robert W. VERIFIED CUSTOMER
Everything was handled as smoothly as possible. The work was done expertly and promptly. I’m extremely pleased.
10/24/2025
Xuedong L. VERIFIED CUSTOMER
Very satisfied. Thanks.
10/24/2025
Bobby B. VERIFIED CUSTOMER
I came in for an oil change and was helped by Danecia, and she was absolutely amazing! From the moment I arrived, she was professional, attentive, and made the whole process quick and stress-free. She explained everything clearly, kept me updated throughout, and went above and beyond to make sure I was comfortable and taken care of. You can tell she genuinely cares about her customers and takes pride in her work.
10/24/2025
Palo P. VERIFIED CUSTOMER
Exelent
10/24/2025
Thomas O. VERIFIED CUSTOMER
Although I had to return three times before the issue with my car was fixed, Jeff was courteous and determined to fix the problem which he eventually did, test driving my car two different days on his lunch hour. Mike the analyst was also great. The excellent service they provide is why I have been coming back to Metro every year since I boight my car there 11 years ago.