I had to wait 45 minutes for Elda, I had NO idea that I had to leave my car for 2 days, my experience with the loner and the managers attitude was a nightmare I am very disappointed
10/24/2025
Inam Q. VERIFIED CUSTOMER
Thank you very much. I’m completely satisfied with the service
10/24/2025
Neill N. VERIFIED CUSTOMER
Michael Connor is one of the best service advisors I have ever worked with. He's knowledgeable about the vehicles I bring in and he's as much of an enthusiast.
10/24/2025
Deedra D. VERIFIED CUSTOMER
Wendy was outstanding. She is very pleasant and knowledgeable. She took the time to detail my service plan as well as what needed to be done to my car. Perfect customer service!
10/24/2025
Janet H. VERIFIED CUSTOMER
Great service over and beyond expectations
10/24/2025
Roderick G. VERIFIED CUSTOMER
Aaron was very nice! Had a real nice conversation with him.
10/24/2025
Daniel K. VERIFIED CUSTOMER
Bill was great.
10/24/2025
Robert Z. VERIFIED CUSTOMER
Thank you!
10/24/2025
Benjamin P. VERIFIED CUSTOMER
Service advisor Ashley was very professional and knowledgeable. She has really good customer service skills and communicates great. Thank you Ashley for taking care of my 2025 Lexus.
10/24/2025
Alex C. VERIFIED CUSTOMER
Billy is great! He is friendly, knowledgeable, and keeps us posted along the way. Thank you.
10/24/2025
Richard C. VERIFIED CUSTOMER
Again, great service.
10/24/2025
Paul C. VERIFIED CUSTOMER
Brandon is professional and timely, and the service work is always done well.
10/24/2025
Gerard S. VERIFIED CUSTOMER
Excellent customer service, nice and interior environment
10/24/2025
Cynthia J. VERIFIED CUSTOMER
Thank you..
10/24/2025
Denise J. VERIFIED CUSTOMER
Jessie was prompt and polite during my service today.
10/24/2025
Suzanne M. VERIFIED CUSTOMER
My service at Lexus is always The Best!! Thank you
10/24/2025
Pamela G. VERIFIED CUSTOMER
Each time I bring my vehicle, my experience has been great. Thank you.
10/24/2025
David H. VERIFIED CUSTOMER
I am not sure the cruise control was fixed after reporting it and icon appeared. They said yes but icon still there and says cruise control not available. Not good.
10/24/2025
Ellen P. VERIFIED CUSTOMER
The service was great, as always. However I was shocked at the price I had to pay for the insulation to be reattached to the hood.
10/24/2025
Tim S. VERIFIED CUSTOMER
Aaron Butler is professional/knowledgeable and always does a good job. He is friendly, detail oriented, explains the service needed/done very well and has fast follow up via text or a phone call. Aaron has been my advisor for many years. I hope to work with him many more years. Please pass on this very positive experience. Thank You, Tim