Helen does a great job elevating the quality of the Customer Service Experience. The subtle details and nuances are unique and took my Service Experience and now Expectations to a professional and personal one. Helen represents what the Lexus encounter and image should be.
10/23/2025
Linda W. VERIFIED CUSTOMER
Appreciated Wendy addressing all my needs in such a supportive way
She was so helpful with all my concerns.
Reinforced my loyalty to Lexus.
10/23/2025
Jorge V. VERIFIED CUSTOMER
Awesome service agent
10/23/2025
Paula V. VERIFIED CUSTOMER
Service was great. Communication with Daniel was excellent!
10/23/2025
Jean R. VERIFIED CUSTOMER
All went well.
10/23/2025
Sue G. VERIFIED CUSTOMER
Carlos is always a complete professional. Thank you.
10/23/2025
The David. VERIFIED CUSTOMER
I had to wait a long time to get my car back I had a 1:00 appoy and didn’t get it back until 3:45.
10/23/2025
Cynthia T. VERIFIED CUSTOMER
Phil and billy always makes my experience at lexus top sand excellent service. I'm very grateful for the two of them.
10/23/2025
Marylou C. VERIFIED CUSTOMER
Good customer service
10/23/2025
Fenfen L. VERIFIED CUSTOMER
Good job thanks!!
10/23/2025
Maureen S. VERIFIED CUSTOMER
Erik was great. Parts dept needs to be more on the ball
10/23/2025
Robert D. VERIFIED CUSTOMER
Very helpful and with his assistance
10/23/2025
Luna J. VERIFIED CUSTOMER
Satisfied.
10/23/2025
Hee J. VERIFIED CUSTOMER
I am very satisfied with Tony Hung’s service.
10/23/2025
Nami H. VERIFIED CUSTOMER
Appreciate your support!
10/23/2025
Theresa C. VERIFIED CUSTOMER
Anthony has been my account/service manager for the longest time. He is the quintessential service manager, consistently delivers excellent customer service, helpful and most knowledgeable in his field. Most of all he is trustworthy.
I consider my self fortunate that he’s been my account service manager ever since.
10/23/2025
Gabriana P. VERIFIED CUSTOMER
Xavier is so professional and always so kind. I moved to West Palm Beach but I refuse to change from JM Lexus because I’ve always had such great experiences and everyone is always so kind.
10/23/2025
Jose C. VERIFIED CUSTOMER
Yes, I'm very satisfied.
10/23/2025
Joseph S. VERIFIED CUSTOMER
Alejo took care of my family car like it was his own. Thank you very much for the continued care and excellent service
10/23/2025
Eilene S. VERIFIED CUSTOMER
I had two quotes before I bought the car in for servicing however, when I got my final quote from the service person, it was a bit higher. The servicing was done quickly, but they did that to a good job vacuuming the car.