Javier and the Lexus team always take great care of us. We’ve been with Lexus for over 30 years, never disappointed, always appreciative! Thank you!
10/25/2025
Elizabeth C. VERIFIED CUSTOMER
He was awesome!
10/25/2025
Ruth G. VERIFIED CUSTOMER
My service associate Adrian was really good. Inform me in timely manner of everything that was going on.
10/25/2025
Sherri W. VERIFIED CUSTOMER
Light came on again so went to tire dealer to check out tires and they checked them. Could be weather change. Just was concerned about brakes. Lexus assured me brakes are good.
10/25/2025
Mary K. VERIFIED CUSTOMER
So far from all the service techs I’ve had to work with Mark was great! He listened to my issues with my car and took full control to accommodating my needs. When in the future I need more assistance with my car I would like to request Mark to be my agent. Thank you again for everything.
10/25/2025
Kim G. VERIFIED CUSTOMER
My advisor was very nice. What I am NOT happy about is.... when I take my vehicle in for service and it is going to take 2 hours, I expect a loaner vehicle
I had to arrange a ride as I am not waiting over 2 hours for service
When I made appointment for service - I asked for a loaner and was told no, they don't give loaner ( I do remember getting loaner for service in the past ) that is the reason I bought a second Lexus ( good customer service). I asked to speak to a manager - I was transferred to D .Restrepo ? Left message and NO CALL RETURNED ) In my opinion this is poor management
& poor customer service
Thinking .... not purchasing another Lexus if Restepo can't return calls to find out why I can no longer use a loaner. I waited 2 days and no call back
Need new management
10/25/2025
Lyle O. VERIFIED CUSTOMER
Great service, Great experience. Customer service was great!
10/25/2025
Steve L. VERIFIED CUSTOMER
Nickolas did a great job communicating with me. Excellent service provided by him. Great to work with
10/25/2025
Flavia G. VERIFIED CUSTOMER
Very fast and convenient. Loaners were available.
10/25/2025
Kimberly N. VERIFIED CUSTOMER
Timely & efficient!
Thank you!
10/25/2025
Phyllis G. VERIFIED CUSTOMER
Delilah did a great job. She got me out very quickly
10/25/2025
Jeanette K. VERIFIED CUSTOMER
Jesse was, yet again, polite and informative…and very efficient—thoroughly helping three clients process their vehicles with very little wait time. Fantastic!
10/25/2025
Karen O. VERIFIED CUSTOMER
Tony was great!
10/25/2025
Kimberly B. VERIFIED CUSTOMER
I was very pleased with the care and efficiency of the front desk team as well as with how my car drove and looked after I left your dealership. I will also say that the extra touches you provide definitely make a difference! The car wash, the vacuuming, the comfortable waiting room, the delightful snacks and even the perfect ice cubes all added to an experience that makes me want to come back again even though I live 2 hours away from Colorado Springs. Thank you!
10/25/2025
Michelle Z. VERIFIED CUSTOMER
Ali is ALWAYS friendly and helpful. She goes above and beyond to make sure I am completely satisfied with my service. I appreciate the excellent communication and transparency. My car looked great when I came to pick it up. Ali always makes sure my Lexus is returned in better condition than it was received! Thanks Ali!
10/25/2025
Caroline O. VERIFIED CUSTOMER
Excellent service. He was able to explain everything to me.
10/25/2025
Stephanie S. VERIFIED CUSTOMER
She was awesome and very kind!
10/25/2025
Lisa H. VERIFIED CUSTOMER
He did a great job.
10/25/2025
Synetta W. VERIFIED CUSTOMER
Robert was professional, personable, and thorough. I really enjoy the location the ease of getting in and out.