Lexus always provides the best service! Everyone was helpful, professional, knowledgeable & efficient. The service department is well run, very organized & they resolve any concerns in a timely manner. ⭐️⭐️⭐️⭐️⭐️
10/30/2025
Joey J. VERIFIED CUSTOMER
Yes very with Alfred my guy.
10/30/2025
Peter V. VERIFIED CUSTOMER
Daniel W was friendly, knowledgeable and helpful. My only complaint is that the coffee from the machine in the waiting area was terrible. Can you look in to getting a better machine?
10/30/2025
Connie C. VERIFIED CUSTOMER
Always a pleasant experience
10/30/2025
Mark D. VERIFIED CUSTOMER
Great service as usual.
10/30/2025
Jerald F. VERIFIED CUSTOMER
All went very well.Everyone was very professional and kind.
10/30/2025
Rebecca S. VERIFIED CUSTOMER
Easy to work with. Were considerate of my time constraints. Listened to my concerns at check out time.
10/30/2025
Jeffery F. VERIFIED CUSTOMER
We have already received a trade in appraisal so Thank You!
10/30/2025
Rosny M. VERIFIED CUSTOMER
Very satisfied
10/29/2025
Cheryl B. VERIFIED CUSTOMER
Very professional and courteous.
10/29/2025
Stuart T. VERIFIED CUSTOMER
Most thorough
10/29/2025
George F. VERIFIED CUSTOMER
Thanks for the great service! Appreciate the Metro Team!
10/29/2025
Humberto M. VERIFIED CUSTOMER
Thank you.
10/29/2025
Lakisha D. VERIFIED CUSTOMER
My experience was excellent from start to finish. Although the advisor I normally work with was out, she stepped in seamlessly and ensured that I was fully taken care of.
10/29/2025
Vonceia C. VERIFIED CUSTOMER
Yes, I was completely satisfied with my JM service experience. Daniel was courteous, professional and informative. This was my first service and it was a pleasure!
10/29/2025
Betty M. VERIFIED CUSTOMER
Great service and quality of the Lexus name
10/29/2025
Dennis L. VERIFIED CUSTOMER
Your parts are extremely overpriced. I had to buy 2 rims for my Lexus ES350, I and I was charged over $800 for each rim. The same OEM rim can be purchased locally for 1/2 that price. I will personally NEVER buy parts from JM Lexus in the future. I guess loyalty means nothing to JM. I’ve been a “loyal”customer for almost 30 years, and I feel I was taken advantage.
When it comes to leasing my next Lexus, I will definitely consider my options when it comes to making that decision. On the brighter side, Carlos Nunez has always been very professional, and has always treated his customers with the utmost respect. Kudos to Carlos and his team.
10/29/2025
Randall H. VERIFIED CUSTOMER
Thanks you verymuch
10/29/2025
John K. VERIFIED CUSTOMER
I'm very satisfied
10/29/2025
Joan D. VERIFIED CUSTOMER
Everyone at the Lexus dealership has always been so very professional and helpful! Thank you, Paul for helping me try to find my phone when I was picking up my car. It slipped between the seats and he looked everywhere to help me find it..