Ashley always goes above and beyond to assist me with my 2021 Lexus IS 300 needs. She’s very professional and very responsive to all my questions about my service and I look forward to working with her again in the future, thank you Ashley!
11/10/2025
Jason S. VERIFIED CUSTOMER
Great service. Quick and easy. Everyone was friendly. I enjoyed getting the updates on my vehicle while it was getting serviced.
11/10/2025
Andy N. VERIFIED CUSTOMER
I am extremely satisfied with Leo's help. He did an excellent job.
11/10/2025
Carter K. VERIFIED CUSTOMER
Gerardo was incredible and made my experience perfect. He explained everything perfectly and answered all my questions.
11/10/2025
Zelpha H. VERIFIED CUSTOMER
Very professional
11/10/2025
Benjamin M. VERIFIED CUSTOMER
This is our 4th Lexus we have leased with JM. Customers for many years now. We have never had any complaints with the sales team, or service team. Always a solid experience.
11/10/2025
Agustin A. VERIFIED CUSTOMER
We are very satisfied with Ashley, has been always very courteous and very professional. We have been very happy with her service!!
11/10/2025
Virmarie Q. VERIFIED CUSTOMER
Went thoroughly through my vehicle file, noticed there was a recall pending. Got an Uber ride so I wouldn’t have to wait 2.5hours with my kids at the dealer. Called me 30 minutes before my car was ready to give me enough time to head back. When I got there, promptly gave me my keys, my car was clean and gas full due to the recall issue. Thank you very much
11/10/2025
Berverly O. VERIFIED CUSTOMER
Great service from Maico! Many thanks! Beverlei Owens
11/10/2025
Gaynor W. VERIFIED CUSTOMER
Xavier's excellent customer satisfaction skills has remained consistent every visit. He also explains and communicates each issue/situation very clearly with much patience.
11/10/2025
Alan A. VERIFIED CUSTOMER
Easy to schedule with very prompt friendly efficient service now with a video! Another excellent service experience .
11/10/2025
Fe C. VERIFIED CUSTOMER
Michael Juan is very helpful. He answered our questions/inquiries and give advice on how to make the best of our car.
He is very nice, kind and considerate. I would love to have him as my maintenance advisor again in the future.
11/9/2025
Rachelle S. VERIFIED CUSTOMER
Jorge and all of your staff are extremely helpful!
11/9/2025
Jack S. VERIFIED CUSTOMER
You guys always treat us with kindness. Thank you Jack
11/9/2025
John B. VERIFIED CUSTOMER
Great job, Gerardo.
11/9/2025
Michael J. VERIFIED CUSTOMER
I wanted to give you Alfred a shout out for exceptional customer service! His prompt response to my inquiry and willingness to help really stood out. He went above and beyond to ensure my issue was resolved, and I appreciate his patience and empathy throughout the process. Thank you for making me feel valued as a customer!"
11/9/2025
Larry D. VERIFIED CUSTOMER
Mark js verybprofessional and nice. He provided excellent service as advsior. 10 out of 10
11/9/2025
Levon A. VERIFIED CUSTOMER
Thank you I had a really good experience
11/9/2025
Fernando V. VERIFIED CUSTOMER
Thank you
11/9/2025
Eric C. VERIFIED CUSTOMER
Basically professional , fully explained what would be needed for my car based on the mileage that it currently is at.