Roberto went above and beyond to get a loaner car for us in the Loaner Recall crisis. Bravo and thanks.
11/11/2025
Mat F. VERIFIED CUSTOMER
Very polite and answered all my questions.
11/11/2025
Renan C. VERIFIED CUSTOMER
Faustino Ruiz and Mark Gray were both impressive in rendering prompt assistance during our service appointment. An asset to Crown Lexus. Way to go!
11/11/2025
Zol H. VERIFIED CUSTOMER
Impeccable!
11/11/2025
Xiomara C. VERIFIED CUSTOMER
Im very happy about the service I always get at the dealer, I just feel a discount on the diagnostic would be appreciated since I’m a loyal customer. I take all my cars to get them service at your dealer and would not take them anywhere else. Hopefully, Im able to get a discount on any diagnostic in the near future.
11/11/2025
Lescbertong G. VERIFIED CUSTOMER
I’m feeling super good today in Lexus mister Javier is good person
11/11/2025
Pamela G. VERIFIED CUSTOMER
Gerardo Temoras was very good at helping me find a solution to the many costly repairs that I needed!! Explained every step and cost for using Sunbit!! Also hired two very interesting and nice Uber drivers Fizzy and Ali to take me home and bring me back to get my car!! I think I’m good for awhile (I pray) ..Thank you
11/11/2025
Maryanne G. VERIFIED CUSTOMER
As always, Anthony is excellent
11/11/2025
Phillip E. VERIFIED CUSTOMER
Alex was polite and professional. He gave me the time frame and everything went as scheduled. I believe I will receive a trade in value for my vehicle tomorrow via email.
11/11/2025
Sean H. VERIFIED CUSTOMER
Bill is great
11/11/2025
Nicole V. VERIFIED CUSTOMER
Mark is very polite and helpful every time I visit crown. I love working with him
11/11/2025
**** B. VERIFIED CUSTOMER
Chris was extremely courteous, professional and very helpful. I truly appreciated his service today.
11/11/2025
Victoria R. VERIFIED CUSTOMER
Helen was very courteous and prompt in contacting me. Very satisfied with her
11/11/2025
Shelley M. VERIFIED CUSTOMER
I had an appt time but waited quite awhile; was eventually told things were busy and getting backlogged. Was told I would have to wait even longer. I was offered a loaner but declined. I did feel as though others were being attended to and I was a lesser priority. I offered to come back the following day rather than wait for additional hours. I did overhear that some customers had just dropped in and they were the ones getting attention. Validated my feelings of not being a priority customer.
The next day I was taken care of promptly and with great courtesy, however.
But, I did have to come back in to get service completed.
11/11/2025
Ahmad A. VERIFIED CUSTOMER
Responsive and efficient. I appreciated things being so prompt.
11/11/2025
Steven H. VERIFIED CUSTOMER
I feel like the service department always is very professional and does a great job with my vehicle. I trust what they have to say.
11/11/2025
Eduardo N. VERIFIED CUSTOMER
Thank you Art!
11/11/2025
Marta P. VERIFIED CUSTOMER
Roberto was professional and super nice
11/11/2025
Ricky F. VERIFIED CUSTOMER
Robert was very professional and made the experience a lot easier.
Thanks