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Real Reviews from VERIFIED CUSTOMERS
Lisa M. VERIFIED CUSTOMER
Thank you, as always, for a great service! That’s why I choose Lexus every time.
11/11/2025
Grace T. VERIFIED CUSTOMER
thank you, Cory, for your patience explaining the appointment schedule. I appreciate the time you took to explain it to me. I look forward to getting the module replaced for communication. Grace
11/11/2025
Max R. VERIFIED CUSTOMER
Delilah was great!
11/11/2025
Arica D. VERIFIED CUSTOMER
Thanks for the great service
11/11/2025
Inez Y. VERIFIED CUSTOMER
You were great and very friendly , thank you for being awesome you did a wonderful job with my car ????????
11/11/2025
Jeffrey W. VERIFIED CUSTOMER
I'm always treated with respect and professionalism
11/11/2025
Raymond K. VERIFIED CUSTOMER
Gerardo provides great service with a smile!!
11/11/2025
Sally E. VERIFIED CUSTOMER
Maico was very helpful and professional.
11/11/2025
Jamie D. VERIFIED CUSTOMER
My RX 350 is not fixed to my satisfaction. Meaning I went in since my app was not working to state or lock my car. They said it was DSM and I paid 1800. Everyone said it was good to go. First cold morning and nope it doesn’t work. Requested my phone for an hour. I’m a mental health nurse practitioner who uses my phone for patient care. I can’t drop my phone off and give them my passcode. This a violation to my privacy and patients privacy. Lexus asked me to do a HIPPA Breach! Do better Lexus !
11/11/2025
Olive L. VERIFIED CUSTOMER
Minimal waiting time courteous staff
11/11/2025
Earnest M. VERIFIED CUSTOMER
The service was amazing and I got my car back within 2 hours with no appointment. My flat tire nearly ruined my day, but Maico and the Lexus staff made it possible to rebound and complete my day
11/11/2025
Salimine G. VERIFIED CUSTOMER
No plan for trading and no comment
11/11/2025
Robert B. VERIFIED CUSTOMER
Sam is the best
11/11/2025
Brent H. VERIFIED CUSTOMER
Thank you!
11/11/2025
Susan S. VERIFIED CUSTOMER
Justin was wonderful he made my experience seem less thank you so much Justin Ross!!!
11/11/2025
Timothy Z. VERIFIED CUSTOMER
Very happy with service and time scheduled. You get me in and out without any delays. Waiting area is very comfortable! You take care of all my questions. Thank you Love my Lexus
11/11/2025
Cliff B. VERIFIED CUSTOMER
Awesome experience, Joe was excellent !
11/11/2025
Joseph T. VERIFIED CUSTOMER
Adam has been my point of contact the last few times I have come in for routine maintenance on my car. He is always professional, kind and knowledgeable.
11/11/2025
Kayla R. VERIFIED CUSTOMER
Really great customer service! Super helpful & explained all the issues and the next steps I needed to do to fix the issues. Was able to help me better than anybody else!
11/11/2025
Katie S. VERIFIED CUSTOMER
Jeff is a top talent service advisor! He excels at Providing information, context and a great experience! Lexus is lucky to have him! I am grateful for his knowledge!
11/10/2025