Robert, my advisor was super professional and knowledgeable 10 out of 10
11/20/2025
David B. VERIFIED CUSTOMER
The detailing looks great. I am excited to bring my second vehicle in for detailing in Dec.
11/20/2025
Flanigans Enterprises,. VERIFIED CUSTOMER
I had a windshield replaced in your collision center in September and I had a back up camera that was missing it’s directional guide lines after the service. I brought my car in before my service appointment at 2:30. James was phenomenal and made the correction and showed me how to adjust the different choice options. I was early for my 2:30 appointment and the team accommodated me earlier than scheduled. Carlos ~ Leo exceptional team members. ????????
11/20/2025
Sharon L. VERIFIED CUSTOMER
Roberto was absolutely perfect.
11/20/2025
Michelle N. VERIFIED CUSTOMER
Tires were not in stock or ordered for scheduled service. Wasted Saturday. Thanks for nothing.
11/20/2025
Joy E. VERIFIED CUSTOMER
Mark Gray is the reason I continue to bring my car to Crown Lexus for servicing. Thank you!!!
11/20/2025
Virginia H. VERIFIED CUSTOMER
Thank you
11/20/2025
Eugenio G. VERIFIED CUSTOMER
Jennifer was very friendly, she explained to me a few things I did not know. Outstanding service
11/20/2025
Sally P. VERIFIED CUSTOMER
Bill is always very professional & never makes me wait too long
11/20/2025
Ruthie B. VERIFIED CUSTOMER
Jesse always makes me feel like he values my business and treats me with respect. What I value most is that he never tries to pressure me into getting unnecessary work done on my car.
11/20/2025
Corey W. VERIFIED CUSTOMER
Unfortunately my experience with Ivan and his quick service team was a very bad one. With a very basic service requiring a purchase and installation of one tire, a tire rotation, and MPI Ivan and the techs fumbled and lied about it on two separate occasions. Wow. Lying about something to my face twice on something of this nature. So quick to lie instead of doing the job right. What else do they lie about. My guess, most everything.
On a brighter note, my interaction with Arturo was exceptional.
11/20/2025
Silvia W. VERIFIED CUSTOMER
Alfred provided excellent service. He kept me posted every step of the way and he had my vehicle ready before the estimated time. Thank you Alfred!
11/20/2025
Eunice C. VERIFIED CUSTOMER
Mr.Santos was very informative about my service and answered the questions I asked him with complete clarity. Thank you for a pleasant experience.
11/20/2025
Cesar N. VERIFIED CUSTOMER
Bill H is always amazing when I’m at keys of Lexus, including the whole staff at keys of Lexus. Thank you guys so much.
11/20/2025
Fran J. VERIFIED CUSTOMER
Very accommodating and good communication
11/20/2025
Shaun M. VERIFIED CUSTOMER
Christina is very sweet and patient. I felt very cared for by her.
11/20/2025
Steven G. VERIFIED CUSTOMER
Everyone was very nice, especially Mark, who was our contact.