I was extremely pleased with Xavier and the service.
11/21/2025
Esther L. VERIFIED CUSTOMER
I think you took advantage o me because I’m an alone .. Cause I’m been payin since day one extra money to cover all my maintenance
11/20/2025
Magaly T. VERIFIED CUSTOMER
Knowledgeable and friendly.
11/20/2025
Suzanne G. VERIFIED CUSTOMER
John was absolutely wonderful
11/20/2025
David V. VERIFIED CUSTOMER
Thanks
11/20/2025
David K. VERIFIED CUSTOMER
Best service ever thank you very much!
11/20/2025
Harutyun G. VERIFIED CUSTOMER
Good service. Amazing and quick. Thanks for your help)))
11/20/2025
William S. VERIFIED CUSTOMER
The drop off/check in process takes entirely too long. I arrived a few minutes before my 10:30 appointment time, and did not leave until 10:50. In addition, my car was not vacuumed or washed, as I was told it would be. Cordis realized this after my car was brought around to me, and offered to run it through, but I did not have time to wait. This should have been double checked. I would like to spend less time at the dealership, not more.
11/20/2025
Maureen I. VERIFIED CUSTOMER
Seth was excellent. He was thorough in going over every aspect of our new car. Friendly and easy to work with.
The ribbon on the car was a nice touch!!
11/20/2025
Raymond S. VERIFIED CUSTOMER
Good quick service
I think you should offer veteran discounts
11/20/2025
Michael G. VERIFIED CUSTOMER
My friend Shedrick steven master tech Steven always provide the best excellent customer service and knowledge of the current condition of my Lexus, greatly appreciated
11/20/2025
Shela R. VERIFIED CUSTOMER
Jake was very friendly and helpful
11/20/2025
Lynna S. VERIFIED CUSTOMER
Jesse was great
11/20/2025
Gloria C. VERIFIED CUSTOMER
Ernesto was very professional, knowledgeable and personable. We enjoyed dealing with him.
11/20/2025
Eric L. VERIFIED CUSTOMER
It wasn't Diego. It was John. There was some confusion when I first arrived and was in the restroom, I then waited 25 minutes and had to track him down. He tried to call, but I think reception in your waiting area is bad. If a rep knows a customer is there somewhere, they should check more often.
Otherwise, the service was good. John was helpful in answering my questions after the service
11/20/2025
Ricardo P. VERIFIED CUSTOMER
Complicated. Please call me. I am a lifetime Lexus owner and just paid ov $4000 for a simple battery issue. (RX450h)
Ricardo P
11/20/2025
Michael H. VERIFIED CUSTOMER
Robert did a great job. Kept his composure and ability to professionally communicate with his customers, even though manning was low. I am disappointed the leadership at Lexus did not take care of the workers this past week. I feel the whole crew did an outstanding job under the circumstances. The smoothness of my normal visits was disrupted but Robert made up for it with his professionalism.
11/20/2025
Bin Z. VERIFIED CUSTOMER
Good experience for this visit
11/20/2025
Keith W. VERIFIED CUSTOMER
Best service dept. I've ever experienced. I'm 78 and have had a lot of cars, I am considering another Lexus due in large part for the service I've received. Thank u