Very short waiting time. Daniel very helpful and accommodating.
11/21/2025
Bertine P. VERIFIED CUSTOMER
None
11/21/2025
Linda S. VERIFIED CUSTOMER
I shall look forward to your survey.
11/21/2025
David T. VERIFIED CUSTOMER
Aaron is always honest in what services are critical to keep our vehicle in top condition. Thanks!
11/21/2025
Steven K. VERIFIED CUSTOMER
All was well, exactly what I came in for service was completed.
11/21/2025
Reid M. VERIFIED CUSTOMER
Feel free to call me
11/21/2025
Janell A. VERIFIED CUSTOMER
None at this time
11/21/2025
Herbert B. VERIFIED CUSTOMER
Adrian was great!
11/21/2025
Robert L. VERIFIED CUSTOMER
Great experience. Autumn was very thorough and listened carefully tho my questions. I also worked with Cordis Bunch who is a fantastic service advisor.
11/21/2025
Norman B. VERIFIED CUSTOMER
John was very helpful and I appreciate working with him.
Norman B
11/21/2025
Sheremaria A. VERIFIED CUSTOMER
Autumn was great! She took the time to explain the inspection to me item by item. I didn't feel pressured to make non-urgent replacements. Excellent communication and the work was done sooner than I expected. Thank you Metro Lexus!
11/21/2025
Ava H. VERIFIED CUSTOMER
I had an outstanding experience with my service advisor, Shedrick Anderson, at JM Lexus. He was professional, attentive, and went above and beyond to make sure everything was handled smoothly. His clear communication and genuine care made the whole process stress-free. Truly exceptional service, thank you, Shedrick!
11/21/2025
Jesse R. VERIFIED CUSTOMER
Omar gave the best service . Amazing customer service all around .
11/21/2025
Janet M. VERIFIED CUSTOMER
Excellent
11/21/2025
Cathy K. VERIFIED CUSTOMER
First time I have serviced my new car. Great experience. Delilah was professional, courteous and a pleasure to work with. In and out quickly which was a big plus.
11/21/2025
Thomas R. VERIFIED CUSTOMER
Sam did a great job. I was on a schedule and he called me as soon as the vehicle was ready and had all my paperwork and key at hand as he saw me coming back in. My first visit to JM Lexus Service and Sam made it turn out well.
11/21/2025
Maryanne M. VERIFIED CUSTOMER
Jeff is always very thorough with his explanations, knowledgeable and a pleasure to talk to. Always a reliable and trusted advisor for us!
11/21/2025
Maple M. VERIFIED CUSTOMER
I do not do surveys on the internet in order to reduce my exposure on the internet. I am extremely satisfied with the way Shedrick handled all my visits. Today was good, my car sounded better and was much smoother after the visit. Thank you.