Alda the best advisor … high professional , thank you
11/21/2025
Joe G. VERIFIED CUSTOMER
Jesse provided quick and friendly service. He explained the process and what to expect. I received a message and call when the car was ready for pick-up. The process was smooth and efficient. Thank you Jesse.
11/21/2025
Valarie W. VERIFIED CUSTOMER
Tony Hang is the best service manager. I would not bring my cars to Crown Lexus if Tony Hang was not there.
11/21/2025
Janice K. VERIFIED CUSTOMER
Excellent service from El Cajon Lexus! Something I will brag about!!!
11/21/2025
Kathleen H. VERIFIED CUSTOMER
Jake is great! He was professional, knowledgeable, friendly and went out of his way to make sure the service was done well.
11/21/2025
Raymond C. VERIFIED CUSTOMER
I am way above expectation from the service of Sebastian outstanding thank you Sebastian. I will tell my family and friends such a great performance. We’ll see you when a good beat 10,000 miles thank you again. This is Raymond C
11/21/2025
Veronica H. VERIFIED CUSTOMER
Jake was good but your service wait time is still excessive. I gave up waiting, which means I inconvenience another driver to take me twice to get service.
11/21/2025
Arden R. VERIFIED CUSTOMER
Thank you Tony for always delivering great service!
11/21/2025
Jannie W. VERIFIED CUSTOMER
Robert's customer service was prompt and professional from beginning to end. He communicated effectively and I really appreciated how he handled and managed my appointment. Job well done. Really appreciated.
11/21/2025
Frank L. VERIFIED CUSTOMER
Jesi is an amazing service advisor and Lexus. You are lucky to have a guy like that his attention to detail and making sure that everything is done and done right definitely someone that needs a raise
11/21/2025
Gursurinder K. VERIFIED CUSTOMER
I have complain for three times here no body listen this car 6000 mlles have problems for shaking if push the brakes plz solve my problem otherwise never buy next time Lexus car
11/21/2025
Adriana G. VERIFIED CUSTOMER
Service was excellent very happy with my experience!
11/21/2025
Dorothy H. VERIFIED CUSTOMER
Robert gave me important information regarding my warranty.
Robert went above to also made sure my car got washed
Robert double checked his doubts with other staff and went and checked the car odometer to actually make certain it needed the care.
11/21/2025
Laurie M. VERIFIED CUSTOMER
Your business was a great of fresh air from the Lexus dealer we had been going to. Worth the extra drive. Thanks
11/21/2025
Ashton B. VERIFIED CUSTOMER
We were extremely satisfied with Roberto, the service, and everybody. We were in contact there at Lexus. It was a great experience. Thank you so much!
Burke and Cindy
11/21/2025
Trevor P. VERIFIED CUSTOMER
He was very professional and a great advisor . I wish I got him more.
11/21/2025
Paul O. VERIFIED CUSTOMER
Alec was excellent to work with. Thank you Alec for your honesty and wonderful customer service!
11/21/2025
Zac Z. VERIFIED CUSTOMER
Had a great experience, thank you!
11/21/2025
Darrin J. VERIFIED CUSTOMER
Aaron is always very helpful, kind and professional. He is always able to answer all our questions. We are Lexus owners for life!