Cordis was super professional and extremely apologetic that their service department was running so behind and it took 1.5 hours for my 5000 mile maintenance service. He went above and beyond to make sure I was happy.
7/25/2020
Richard B. VERIFIED CUSTOMER
Very good
7/25/2020
SAN L. VERIFIED CUSTOMER
Very reliable service.
7/25/2020
MARY G. VERIFIED CUSTOMER
Isaac was very helpful to me and I will be bringing my car in for the regular checkups in the future. I would give Isaac a “5” for his job of helping me. Also Branden was very helpful with my navigation set up and showing me how to set it up properly.
7/25/2020
Leslie S. VERIFIED CUSTOMER
Cordis is a pleasure to work with, always willing to make sure our service is top notch.
7/25/2020
Ann C. VERIFIED CUSTOMER
Drew Jacobson did an outstanding service!
7/25/2020
Trevor B. VERIFIED CUSTOMER
Daven is the probably the nicest service writer I’ve dealt with at Mission Viejo. I always ask for him and I’m always happy I did.
7/25/2020
FATIMA A. VERIFIED CUSTOMER
Very good service, happy with the work
7/25/2020
Jack M. VERIFIED CUSTOMER
Excellent service!!!
7/25/2020
Donald A. VERIFIED CUSTOMER
Very professional attention to details with 100% satisfaction.Evan Frykman is an outstanding Service Advisor and an exceptional asset to the dealership.
Thank you
Don Anderson
7/25/2020
Alan K. VERIFIED CUSTOMER
Timely, loan car available, communication was good...
7/25/2020
Kalie Z. VERIFIED CUSTOMER
Ronnie helped me and he was very kind and helpful. I was very appreciative that he was the one to help me wi my service.
7/25/2020
Michael M. VERIFIED CUSTOMER
Interested in a new AWD 680 Suv.
Keeping LS to hand down to family.
I’ll B in to order a 21 in Oct or Nov when returning
from summer vacation .
Great Service Experience
Thx. M
7/25/2020
Jennifer F. VERIFIED CUSTOMER
My complaint is directed to AAA and the 2 hour wait for a tow truck driver and lack of communication that my original tow driver had been redirected and that my wait would be longer or that another driver was not assigned until 1.5 hours later when I called to inquire. It was completely unacceptable. I made three calls to LEXUS Roadside Assistance and all three 3 involved lengthy wait times while I held the line. When I told my South County Lexus Representative all he said was, “that’s AAA.” Well, it’s Lexus when you are the ones that have hired them to represent your company.
Other than the terrible Roadside Assistance experience, my service at SC Lexus was the best I’ve had yet.
7/25/2020
Jon E. VERIFIED CUSTOMER
Hassan always does a great job and is very courteous.
7/25/2020
Annette C. VERIFIED CUSTOMER
Our advisor, Drew J. was very good explaining what was necessary for our gx470 and helpful too. Thank you for keeping all the areas in and around the building clean and safe. Most appreciated for this time of crisis
7/25/2020
Anh V. VERIFIED CUSTOMER
Daven was great! Also thanks for fixing the nail in my tire!
7/25/2020
Apryl B. VERIFIED CUSTOMER
Communication and attention to my concerns was excellent.