Everyone a Metro Lexus was very friendly, saying hello or good morning is so welcoming. The service is top notch.
8/3/2020
Sonni T. VERIFIED CUSTOMER
I was not happy with oil change special no cabin filter or tire rotation or brake inspection was told I made appointment before date it was not doing that anymore.Ok give me the option to get full service i would expect from metro Lexus that is what would keep me coming back cabin filter,brake inspe ction,tire rotation not a good experience at all great service person just handled wrong way to me to purchase next car .
8/3/2020
Peter R. VERIFIED CUSTOMER
Roger was simply amazing to work with. He is a credit to your team and you need to do everything you can to keep him.
No, I am not his dad ????
Seriously though. This dude rocks. I wish I had employees like him!
Ben Reynolds
8/3/2020
Randall C. VERIFIED CUSTOMER
Sent me to Enterprise when cars were coming, wasn’t safe I had to wait for a ride back. Also my tire pressure was all over, should have been the same. This was bad.
8/3/2020
Amanda M. VERIFIED CUSTOMER
Could not get through to service department when I called
8/3/2020
Wen H. VERIFIED CUSTOMER
After car wash, there are some grease like stuff left on driver seat and front door.
8/3/2020
Leena S. VERIFIED CUSTOMER
I am disappointed to know that my a/c stopped working. I expect everything to be checked. I wouldn't want to check everything before I leave the shop as I trusted the dealership so far.
8/3/2020
STEVEN O. VERIFIED CUSTOMER
Evan is a professional and service oriented guy and really appreciate the attention to detail and service he helped me with. Made the experience really awesome!
8/3/2020
David W. VERIFIED CUSTOMER
Next day same problem
Will be back monday
8/2/2020
Sara P. VERIFIED CUSTOMER
Cordis went out of his way to deliver excellent service. He was kind, helpful and thorough.
8/2/2020
Dennis M. VERIFIED CUSTOMER
Thanks
8/2/2020
Ty M. VERIFIED CUSTOMER
Your welcome
8/2/2020
Wendi C. VERIFIED CUSTOMER
Hassan was excellent. Made the process of leaving my car for service smooth and easy. It's never convenient to have your car serviced, but Hassan had me in a loaner car within. 10 minutes and the process to pick up my car the next day was equally as efficient. Thank you!
8/2/2020
RAYMUND L. VERIFIED CUSTOMER
Ronnie Crowe did an excellent job in explaining the required maintenance for my RX 350. He is very professional and corteous.
8/2/2020
KATRINA K. VERIFIED CUSTOMER
Hassan was great!
8/2/2020
Julie W. VERIFIED CUSTOMER
Hassan, who was my service advisor with Tim off, was just excellent!
8/2/2020
Carole K. VERIFIED CUSTOMER
Most professional & thorough service person (Joshua Jancha). Sincere thanks.