Roger Berry took excellent care of both me and my vehicle. He was efficient, polite and very professional. He went above and beyond to rectify the situation with my car. This kind of great service makes me want to stay with the Lexus Brand as I look at the purchase of a new vehicle.
8/4/2020
Kam J. VERIFIED CUSTOMER
Ronnie did an excellent job yesterday on Aug 3rd 2020 by professionally took care of my car maintenance. I genuinely appreciate his professionalism. Thanks Dr. Kam J
8/4/2020
MARTHA H. VERIFIED CUSTOMER
Always outstanding service!
8/4/2020
David H. VERIFIED CUSTOMER
I appreciated Josh accommodating a last-minute change in my schedule. THANKS, Josh!
8/4/2020
Linda D. VERIFIED CUSTOMER
Isaac Lam is the best!!!
8/4/2020
FORREST N. VERIFIED CUSTOMER
Carlos was so friendly, helpful and professional!
He made sure we received great service and patiently
answered all my questions about the “technology“
of our car!! Thank you!
8/4/2020
Lori F. VERIFIED CUSTOMER
Friendly, professional, efficient service as always!
8/4/2020
Mary L. VERIFIED CUSTOMER
Convenient good customer service and fast
8/4/2020
Samuel S. VERIFIED CUSTOMER
The service was handled promptly and the service writer was knowledgeable and helpful
8/4/2020
Yujen K. VERIFIED CUSTOMER
Job well done timely.
8/4/2020
Dale R. VERIFIED CUSTOMER
Everyone a Metro Lexus was very friendly, saying hello or good morning is so welcoming. The service is top notch.
8/3/2020
Sonni T. VERIFIED CUSTOMER
I was not happy with oil change special no cabin filter or tire rotation or brake inspection was told I made appointment before date it was not doing that anymore.Ok give me the option to get full service i would expect from metro Lexus that is what would keep me coming back cabin filter,brake inspe ction,tire rotation not a good experience at all great service person just handled wrong way to me to purchase next car .
8/3/2020
Peter R. VERIFIED CUSTOMER
Roger was simply amazing to work with. He is a credit to your team and you need to do everything you can to keep him.
No, I am not his dad ????
Seriously though. This dude rocks. I wish I had employees like him!
Ben Reynolds
8/3/2020
Randall C. VERIFIED CUSTOMER
Sent me to Enterprise when cars were coming, wasn’t safe I had to wait for a ride back. Also my tire pressure was all over, should have been the same. This was bad.
8/3/2020
Amanda M. VERIFIED CUSTOMER
Could not get through to service department when I called
8/3/2020
Wen H. VERIFIED CUSTOMER
After car wash, there are some grease like stuff left on driver seat and front door.
8/3/2020
Leena S. VERIFIED CUSTOMER
I am disappointed to know that my a/c stopped working. I expect everything to be checked. I wouldn't want to check everything before I leave the shop as I trusted the dealership so far.
8/3/2020
STEVEN O. VERIFIED CUSTOMER
Evan is a professional and service oriented guy and really appreciate the attention to detail and service he helped me with. Made the experience really awesome!
8/3/2020
David W. VERIFIED CUSTOMER
Next day same problem
Will be back monday
8/2/2020
Sara P. VERIFIED CUSTOMER
Cordis went out of his way to deliver excellent service. He was kind, helpful and thorough.