Exceptional staff they answered all questions above and beyond!
12/28/2025
Michael D. VERIFIED CUSTOMER
Ashley was awesome! Every Lexus service agent needs to follow her lead.
12/28/2025
Gary G. VERIFIED CUSTOMER
Enrique and John M. went above and beyond to find my disc.OEM chrome wheels. And the price was right. Quick and prideful install too. The wheels make my car look brand new again. So happy.
12/28/2025
Hong K. VERIFIED CUSTOMER
thank you very much
12/28/2025
Grace A. VERIFIED CUSTOMER
Faustino was really great with customer service and communication. He’s professional and happy he was able to help me out for what services were needed.
12/28/2025
Zinaida U. VERIFIED CUSTOMER
All great and outstanding!
12/28/2025
Latasha S. VERIFIED CUSTOMER
He did such a good job helping me today. I was very happy and he made the whole process very easy.
12/28/2025
Patrick Q. VERIFIED CUSTOMER
Kay called me that my vehicle was ready. When I arrived, she wasn’t ready and I waited patiently in the lobby. After an hour, I went to see her and told her that I have places to go. That’s when she completed the paperwork.
12/28/2025
Don H. VERIFIED CUSTOMER
The service advisor who helped me was wonderful very straightforward and honest I appreciate everything she did for me and would like management to know that you guys have a great worker there on board part of your team. Thank you very much Don H
12/28/2025
Isabel S. VERIFIED CUSTOMER
Always very attentive when it comes to my concerns and is always helpful!
12/28/2025
Nahum V. VERIFIED CUSTOMER
Very smooth and great job
12/28/2025
Dean H. VERIFIED CUSTOMER
Rob checked me in not Roberto. He failed to clarify to the tech the issue with the center console. I said very clearly the latch wouldn’t close properly. He put in apparently “it wouldn’t open”. The result - the issue was not fixed as the tech could open the console. BUT - he didn’t do his job either because he said the center console was working fine, but in order to close it, you have to push the button to get it to lockdown. ALSO - I was having problems with the windshield wipers auto function not working part of the time. Car is sent back with a text saying it’s functioning properly. When water was sprayed on the windshield before I left, the wipers would not activate at all. Also - PDR guy was not working on the 26th so now I have to return the car to have all of these elements redone. Frustrating.
12/28/2025
Omid H. VERIFIED CUSTOMER
Elda Lopez is helped me behind on her job. Really appreciated her insight
in helping me with my car service this week.]
12/28/2025
Michael B. VERIFIED CUSTOMER
Faustino was great!
12/28/2025
Brandon T. VERIFIED CUSTOMER
Did a good job .
12/28/2025
Rosemary R. VERIFIED CUSTOMER
George Gonzalez provided excellent customer service throughout my visit. He was professional, knowledgeable, and took the time to clearly explain everything regarding my vehicle. He kept me informed, was responsive to my questions, and made the entire service experience smooth and stress-free.
12/28/2025
Laura M. VERIFIED CUSTOMER
Very pleased with the service
12/28/2025
Marine M. VERIFIED CUSTOMER
Thanks for the great service. Happy New Year.
12/28/2025
Anna &. VERIFIED CUSTOMER
Pm was more than 3h.was waiting for so long and after thatthe car was not washed well and I had to wait more