Joe is excellent! I would be very happy to complete a survey for him
12/30/2025
Spencer M. VERIFIED CUSTOMER
The best dealership ever!!! Sales and service just perfect.
12/30/2025
John P. VERIFIED CUSTOMER
The men who checked my car were courteous, proficient, and thorough.
12/30/2025
Antonia O. VERIFIED CUSTOMER
She was great and very professional
12/30/2025
Jeffrey G. VERIFIED CUSTOMER
Wendy F was great. Easy to deal with & very knowledgeable about my model car.
12/30/2025
Miguel G. VERIFIED CUSTOMER
Ivan was very professional. Gave me an excellent estimate on service time. Service was done in the time frame provided. My vehicle was good to go. Thank you.
12/29/2025
Sheila B. VERIFIED CUSTOMER
Very friendly and easy to talk with. He answered my questions and was satisfied with the service.
12/29/2025
Noemi S. VERIFIED CUSTOMER
Thank you for all the help and keep the update and maintenance. Jerry T. Had excellent customer service.
12/29/2025
Elaine H. VERIFIED CUSTOMER
Great job!
12/29/2025
Camila A. VERIFIED CUSTOMER
Never had a complaint in the past 5 years at JM Lexus. Chauncey was very knowledgeable and professional and got me out of there ASAP! He listened to my concerns and made suggestions for my next visit.
12/29/2025
Laurie T. VERIFIED CUSTOMER
Robert restored my confidence in Lexus brand .
Bought my car a year ago in Las Vegas . I have consistently felt
The dealership was “OK” with “OK” service . ON my drive from
Las Vegas to Los Angeles a nail punctured my tire . I was 1.5 hours from
The nearest Lexus dealership. My car was towed and arrived at Crown Lexus. Robert proactively reviewed my file and began having the tire reviewed -along with a recall item. I appreciate Robert’s attention to detail and good communication.
12/29/2025
Karen D. VERIFIED CUSTOMER
Excellent
12/29/2025
Mitchell C. VERIFIED CUSTOMER
The reason I lease my car through Lexus is because Bill is giving me great service for ninth straight years. That is the Lexus dealer ship on Van Nuys Blvd..
12/29/2025
Tara M. VERIFIED CUSTOMER
Erik was very helpful in answering all of my questions and keeping me updated on my vehicle.
12/29/2025
Donna A. VERIFIED CUSTOMER
Very satisfied with Daniel
12/29/2025
Terell W. VERIFIED CUSTOMER
Chauncey was really good and I would highly recommend him to anyone looking for service.
12/29/2025
Edwin M. VERIFIED CUSTOMER
Chris once again did a job well done. Chris went above and beyond with his customer service and always delivers. Took care of me and my car and treated me like family.
12/28/2025
Sandra N. VERIFIED CUSTOMER
Jerry was sweet and professional, a continued return customer