My lexus experience is always a good one. Please know that you are most appreciated!
1/1/2026
Jeff S. VERIFIED CUSTOMER
Aaron was very professional and totally informative about the service being performed on my vehicle.
1/1/2026
Linda M. VERIFIED CUSTOMER
Ali is the BEST!!
1/1/2026
Jamie S. VERIFIED CUSTOMER
I was not aware the diagnostic part of our visit was going to be $99.00. That was very disappointing. We knew what codes were showing after taking it to O'Reilly's for free.
1/1/2026
Shoshana S. VERIFIED CUSTOMER
Thank you always to the people at JM Lexus for taking care of my baby! We always come away very happy!
1/1/2026
Michael K. VERIFIED CUSTOMER
I came in to have my vehicle serviced. Technician saw a screw in my tire which they let me know which I appreciate but they also claimed that they couldn't fit it and said they could only replace the whole tire even though there was no damage to the tire. Left the dealership and had to have someone else fix it.
1/1/2026
John D. VERIFIED CUSTOMER
Delilah was great,thanks again!
1/1/2026
Lee P. VERIFIED CUSTOMER
Justin was the best A great experience really a nice human being , Justin should be in a leadership role,
1/1/2026
James N. VERIFIED CUSTOMER
Fast and efficient service. Always receive excellent service
1/1/2026
Brisa G. VERIFIED CUSTOMER
Service at JM Lexus is always a pleasant experience, still waiting for vehicle repairs to be completed but it is worth the wait, you guys always delivered great results and Wendy Fermin always go above and beyond. I always recommend her and your team to everyone I know, keep up the good work.
1/1/2026
Anna T. VERIFIED CUSTOMER
Great service adviser. Wonderful customer service and great customer care.
1/1/2026
Diane J. VERIFIED CUSTOMER
Wendy is very professional, knowledgeable, and customer friendly!!
Thank you
1/1/2026
Itillia L. VERIFIED CUSTOMER
Mike is the best rep that Lexus could have ever have in their facility he deserve a raise He's outstanding caring listens and he's a good advisor He's the best Mike keep up the good job hey Lexus thank you Love you guys can I get a free car
1/1/2026
Bernice T. VERIFIED CUSTOMER
Justin Ross is always courteous and professional.Always a pleasure to work with him
1/1/2026
Fazeena A. VERIFIED CUSTOMER
Xavier was super friendly and informative. It was a pleasure doing business with him
1/1/2026
Martine M. VERIFIED CUSTOMER
Very professional and car was ready on time
1/1/2026
Denise P. VERIFIED CUSTOMER
Autumn was very wonderful to work with. She was extremely helpful and supportive. She’s a great leader on your customer service team. She should be commended for her professionalism and courtesy with customers. Thank you for your help, Autumn! Much appreciated.
1/1/2026
Carmon S. VERIFIED CUSTOMER
Tino listened to my concerns and helped to expedite the process and I am thankful for that