Everything went well. Thank you for taking good care of my car.
1/1/2026
Arsham A. VERIFIED CUSTOMER
We are very satisfied with the manager who helped us get the service done faster we were told our wait time is in 4 hours however it was done in 1-2 hours.
1/1/2026
Jershonda H. VERIFIED CUSTOMER
Ernesto was very helpful and thoughtful service advisor.
My only concern was the smell of smoke left in my car.
I received multiple vehicle notifications that my window was ajar so I found it odd to smell tobacco in my car today after returning for the first drive after leaving the dealership. Perhaps that was why the window was left down.
I have evidence of ashes in the floor of the car. This is not the type of device I expect at Lexus.
1/1/2026
Adam S. VERIFIED CUSTOMER
Alejo was terrific, as always. The service center was jammed, and he still was able to give me great one to one help. Ten out of ten
1/1/2026
Scott W. VERIFIED CUSTOMER
Jake does a great job!
1/1/2026
Michael N. VERIFIED CUSTOMER
Still waiting on a smog report, damaged parts on vehicle not noted on sale, not impressed
1/1/2026
Leticia C. VERIFIED CUSTOMER
Anthony is a great and perfect service
Advisor .. would always go back
To him. Keyes lexus in van nuys lovely dealer and services. Anthony is my guy from now on. His on it 100
1/1/2026
James M. VERIFIED CUSTOMER
Great service. Always consistent. Courteous.
1/1/2026
John C. VERIFIED CUSTOMER
Thank you!
Ashley took good care of me.
1/1/2026
Loris A. VERIFIED CUSTOMER
I do appreciate the convenience of service provided at Lexus. It is also super nice to have a awesome service manager like Luis.Thanks again.
1/1/2026
Jeffrey Z. VERIFIED CUSTOMER
Great communication and follow up from Alec and the team at Lexus.
1/1/2026
Andrew H. VERIFIED CUSTOMER
Billy was the best! You have a great employee ❤️
1/1/2026
Edwin F. VERIFIED CUSTOMER
Billy is very good and always explains everything in detail. Great service!
1/1/2026
Claudia S. VERIFIED CUSTOMER
The customer service provided by Ivan was exceptional. My car was serviced and returned to me on a timely manner. Always a great experience!
1/1/2026
Abdo H. VERIFIED CUSTOMER
The job was well done I was really satisfied with the job they did to my car.Thank you so much.Ashley was all your crew.\nYeah, I really did the job.I highly recommend you
1/1/2026
Chris Z. VERIFIED CUSTOMER
Roberto was professional and super helpful with my first experience here at Lexus of Colorado Springs. Will definitely be visiting when I am in town again