Helped me in an emergency situation. Shaun was great. Thnx all
1/18/2026
Hai D. VERIFIED CUSTOMER
I am happy with Elijah Dominguez with my car service today.
1/18/2026
Claire W. VERIFIED CUSTOMER
Robert had excellent customer service!
1/18/2026
Mohammed G. VERIFIED CUSTOMER
Jesse Colon is very friendly and honest service writer. Always it has been pleasure working with Jesse.
1/18/2026
Duncan M. VERIFIED CUSTOMER
The auto service was great. The car wash was terrible. I had to have my car rewashed the next day. No excuse.
1/18/2026
Lisa Y. VERIFIED CUSTOMER
Service was great. My first visit to Crown Lexus and was treated well.
1/18/2026
Esvin M. VERIFIED CUSTOMER
My appointment was at 7:45 a.m., and Bill was right on time—bright, early, and ready to go. He got me checked in quickly and made the whole process smooth and easy. The staff is fantastic overall, which is why I give Lexus of Van Nuys a solid 10/10. Bill H is a big part of the reason I keep coming back. Professional, friendly, and genuinely caring. Give that man a raise… he’s earned it!
1/18/2026
Joanna L. VERIFIED CUSTOMER
Alfred did an incredible job. Very grateful for his expertise
1/18/2026
Selena W. VERIFIED CUSTOMER
Great service provided by Roberto from start to completion, just what you would expect from him and this dealership! Keep up the great work!
1/18/2026
David D. VERIFIED CUSTOMER
Mark was great. He kept me informed and got my vehicle back within the time he said it would be done
1/18/2026
Mushegh P. VERIFIED CUSTOMER
I am ready to answer your questions. I am very pleased with your excellent work, and from sean Phadrarasaddawong and from the service manager Chris Garabedian. Was top-notch. Thank you all, very much.
1/18/2026
Kim M. VERIFIED CUSTOMER
Awesome service
1/18/2026
Mercedes H. VERIFIED CUSTOMER
Alfred was amazing from start to finish on both of my visits. He assisted with letting me know what my vehicle needed and how long it would take, he helped me arrange it around my busy schedule. The best experience I’ve had at Lexus since I purchased my car. So excited to have found a dealership that actually works hard to provide real customer service.
1/18/2026
Dolores J. VERIFIED CUSTOMER
Alfred Nungaray is incredible as always! We are grateful for all that he's done for us over the last 4 years
1/18/2026
Frances M. VERIFIED CUSTOMER
Helen was super nice and helpful. Easy to talk to and chill. Appreciated her assistance.
1/18/2026
Uriah D. VERIFIED CUSTOMER
Thank you for the awesome experience Roberto! You were fun to chat with when I dropped off the truck and my wife said that you were doing a stellar job navigating through helping lots of clients at once when she picked up the vehicle. Super glad we had service scheduled while you were working man- you made it a seamless experience for both my wife and I!
1/18/2026
Rosemarie S. VERIFIED CUSTOMER
Lexus family have not let me down. Service has been spot on.
1/18/2026
Carlos T. VERIFIED CUSTOMER
Great customer service by Maicol and excellent communication about the status of my vehicle