I love the dealership’s appearance, professionalism and customer service.
2/19/2023
Vincent N. VERIFIED CUSTOMER
Jarrrod Poulsen is an excellent in customer service, and professional .
I am greatly appreciate for your help for my 2022 RX350 in-service
Thank you,
Vincent N
2/19/2023
Grace G. VERIFIED CUSTOMER
Thank you so much for servicing my car I really love my car And the work that you do! I am completely satisfied and also very thankful that you washed it for me. Much love Grace G
2/19/2023
Helen B. VERIFIED CUSTOMER
Thank you Tyler for providing excellent service and understanding our needs. We will definitely be back for additional service. Take care.
2/19/2023
Sheila D. VERIFIED CUSTOMER
Robert Maynard is awesome .. appreciate his customer service
2/19/2023
Susan J. VERIFIED CUSTOMER
Vanessa is a superstar! She kept me informed on the status of my vehicle and explained to me the pickup options, including after hours pickup. I really appreciated the excellent customer service Vanessa provided to me. I would also like to give a special thanks to the service Manager Abel Jimenez who went above and beyond to provide extra care for my vehicle and excellent customer satisfaction. Vanessa and Abel are great assets to the Lexus Escondido team and brand. My sincere thanks and gratitude.
2/19/2023
Stephen S. VERIFIED CUSTOMER
11/10
Would be glad to work with him again
2/19/2023
Peter C. VERIFIED CUSTOMER
See: Dan Bothwell
2/19/2023
Michael K. VERIFIED CUSTOMER
Great service
2/19/2023
Mark Melanie. VERIFIED CUSTOMER
Daven is the best!
2/19/2023
John S. VERIFIED CUSTOMER
Tim is great.
2/19/2023
Gabriel B. VERIFIED CUSTOMER
Thanks Mr Jeffrey Miller for your capacity and dedication Lexus have to be proud to have a person like you Mr Miller todays date is not many people with dedication for customer keep that talent and love off what you do best ones again thank you sir.
2/19/2023
Steve P. VERIFIED CUSTOMER
Very happy as I always am with you and your organization. Thank you.
2/19/2023
Yun Y. VERIFIED CUSTOMER
ok
2/18/2023
Mustafa S. VERIFIED CUSTOMER
Tony Hang is great guy he treated me extremely good and he knows how to take care of Lexus customers i will definitely come back to do my car service with him in the future. Thank you so much Tony
2/18/2023
Pamela C. VERIFIED CUSTOMER
We are very happy with the service we always receive from the Lexus dealership and especially RGD.
2/18/2023
Richard A. VERIFIED CUSTOMER
Hassan was terrific, helpful and friendly.
2/18/2023
Kenneth K. VERIFIED CUSTOMER
Alyssa is so amazing, she always makes us feel so welcome and she is so knowledgeable and helpful. There was great communication throughout the time the vehicle was being worked on and when it was done. We are very satisfied with our service and the customer service provided by Alyssa!
2/18/2023
Deborah Jae. VERIFIED CUSTOMER
We were offered (and greatly appreciated)a complimentary navigation upgrade when we bought our 2020 NX because it wasn’t displaying current roads in our area compared to Google and Apple GPS mapping features.
We just had Metro update the navigation system and the same roads are still missing. Even the Dynamic Navigation feature in the Enform App never updated the system to include the same missing roads. We’re not sure where you’re getting the latest navigation system upgrade from, but it is still out of date with other mapping software available.
So, what are the options going forward?
P.S. Greg Moore was an absolute pleasure to work with. You’re very fortunate to have him on your team.
Regards,
The Deckers