Matt has always impressed me with his ability to make my service experience top notch.
I have been taking my car to Lexus Escondido since it first opened. I was the first woman to use the golf simulator…I unwrapped the clubs!
2/23/2023
William B. VERIFIED CUSTOMER
Hassan, our service advisor is great!
2/23/2023
Robert E. VERIFIED CUSTOMER
The gentleman who helped me with my service was knowledgeable, attentive to my needs, friendly and informative. Thank you!
2/23/2023
Samuel L. VERIFIED CUSTOMER
Job done in a timely manner and was received cordially.
2/23/2023
Jackie C. VERIFIED CUSTOMER
Always trust Tony with my car. He’s professional, positive and always listens to my concerns. Thank you Tony for always taking great care of my car and keeping my familysafe????
2/23/2023
Zhenyu W. VERIFIED CUSTOMER
Excellent service, good job!
2/23/2023
Brenda H. VERIFIED CUSTOMER
Very professional in every way
2/23/2023
Neil G. VERIFIED CUSTOMER
Everyone is always so attentive polite and engaging.
Scott always takes good care of me and the entire team makes each visit a pleasure, even in the face of the current construction.
2/23/2023
Milton F. VERIFIED CUSTOMER
He was very responsive and explained everything they were doing to the vehicle. He was a real pleasure.
2/23/2023
Janice G. VERIFIED CUSTOMER
The service gentleman was great it was easy for the wait and great in the reception tea even with all the construction going on.
2/23/2023
Carey G. VERIFIED CUSTOMER
I appreciated Hassan taking the time to give me a full and clear explanation about the additional work that was strongly recommended to be done at this time.
2/23/2023
Joaquin R. VERIFIED CUSTOMER
Tim was amazing. Will be coming back to him for my service needs. Thank you Tim
2/23/2023
Swati T. VERIFIED CUSTOMER
Very efficient, polite and friendly. Great job!
2/23/2023
Kyle B. VERIFIED CUSTOMER
Micah was also super accommodating and also deserves much credit for the satisfying experience.
2/23/2023
Kraig T. VERIFIED CUSTOMER
I really enjoyed working with Josh! He was extremely kind and took his time with me to answer questions. I have been a Lexus customer for over 20 years, and Josh is one of the very best service advisors I have worked with! Josh exemplifies the kind of service that makes Lexus a special brand!
2/23/2023
Joseph G. VERIFIED CUSTOMER
Josh was very helpful and worked well with me.
2/23/2023
Donald H. VERIFIED CUSTOMER
Jeff was very professional and helpful.
2/23/2023
Andrew G. VERIFIED CUSTOMER
Excellent service
I would only add that some the features on the NX loaner were confusing
compared to my RX and ES models
2/23/2023
Sam W. VERIFIED CUSTOMER
Jeff was great along with the entire service team. Thanks
2/23/2023
Kathleen N. VERIFIED CUSTOMER
Joshua kept me informed and was very professional.