Thank you for servicing my car with the support of Tim Rau. He handled things professionally for me! I’m happy and satisfied! Thank you Tim, I’ll look for you on my next maintenance.
2/24/2023
Bill E. VERIFIED CUSTOMER
I brought my vehicle in for routine service. Hassan and his team were excellent as usual.
2/24/2023
Janelly R. VERIFIED CUSTOMER
My car was serviced incorrectly. He had a different person, and car.
2/24/2023
Enrique T. VERIFIED CUSTOMER
Great Service
2/24/2023
Laurie K. VERIFIED CUSTOMER
Daven was personable and professional
2/24/2023
Alta Marketing. VERIFIED CUSTOMER
Evan Frykman continues to shine. Very responsive and helpful.
2/24/2023
Amy B. VERIFIED CUSTOMER
Evan is awesome! Your entire team is! Evan always goes above & beyond to make everything perfect with every service appointment and he is highly detail oriented and focused on customer satisfaction every time! Thank you so much! :)
2/24/2023
Cecille V. VERIFIED CUSTOMER
Tony is very professional and makes you feel good to be a part of the Lexus family. He exudes a positive attitude and is always willing to answer any question.
2/24/2023
Huixia T. VERIFIED CUSTOMER
Thank you so much for your service to me!
2/24/2023
Juanita G. VERIFIED CUSTOMER
Very happy with his service.
2/24/2023
Ben K. VERIFIED CUSTOMER
Overall the service I received was great. Mark did a good job and communicated well. It took longer than expected (waited onsite) - but not too bad.
When I received the car it had grease prints on the white center console and driver door handle (second time this has happened in the 3 services I have received). The team cleaned it off before I left.
2/24/2023
Brooke Y. VERIFIED CUSTOMER
Alyssa made me feel like a valued client. She was friendly and professional. Kept me well informed of what my car needed and was spot on with what time it was going to be ready. Alyssa is an asset to Crown Lexus. Please send this appreciation to her. -Brooke Y
2/24/2023
Michelle G. VERIFIED CUSTOMER
JARROD WAS AWESOME!!
2/24/2023
Heather E. VERIFIED CUSTOMER
Christopher helped me make the best decisions and co ta yes me when a change was needed. He is fantastic and i hope he can remain my rep.
2/24/2023
Dominic M. VERIFIED CUSTOMER
Tell me your story pleasure, efficient
2/24/2023
Dorothy E. VERIFIED CUSTOMER
I feel that I was given the most respect and consideration during this service issue. Thank you very much, especially Mr. Tino Ruiz!
Sincerely, Dorothy E
2/24/2023
Kate A. VERIFIED CUSTOMER
No need to trade in…just got car; first service.
2/24/2023
Rosalyn H. VERIFIED CUSTOMER
The level of service I received regarding a flat tire did not meet my expectations. The tires were purchased and installed by Lexus Escondido less than a month ago. When I explained that the AAA technician did not see any type road hazard damage, I was treated as though it must be damaged while driving and I would more than likely be responsible to pay to install/mount a new tire. There was no apology for the inconvenience of having to bring my car back to fix a faulty valve stem that should have been identified when the tires were installed earlier in the month. I felt the service at that time was less than satisfactory, but gave him the benefit of a good review. I provided adequate information and I do not want to be contacted to further discuss. I will take my business back to Lexus San Diego regardless of distance.
2/24/2023
Sohan L. VERIFIED CUSTOMER
Excellent
2/24/2023
Socorro S. VERIFIED CUSTOMER
Allysa White attended to me promptly. She explained to me additional work to be done on my car very well without any pressure. She is approachable and friendly , very professional. She is an asset to your company and your customers.