Xavier Allen was nice and very knowledgeable as it turned pertained to my RX 350
1/21/2026
Maria C. VERIFIED CUSTOMER
Great service from Sam and the whole team .
1/21/2026
Mary L. VERIFIED CUSTOMER
I have a dash board camera installed in my car. When I took my car in for service the tech's unplugged and removed the camera from the windshield. Then they did not replace it or plug it back into the system. They left the camera to look like it had never been removed. I had to take back to where I had it installed so they could reinstall for me. I do not appreciate the fact that your tech removed the camera in the first place.
1/21/2026
Sue K. VERIFIED CUSTOMER
Omar was great to work with with. He explained everything I needed to know He was efficient and very nice.
ThanksOmar
1/21/2026
Lori C. VERIFIED CUSTOMER
Codis was very professional and our experience couldn't have been any better.
1/21/2026
Candace B. VERIFIED CUSTOMER
It is always smooth sailing when visiting Lexus and an even better experience when your service representative is attentive and kind. I highly recommended this dealership.
1/21/2026
Ralph S. VERIFIED CUSTOMER
I was very happy with the service today Maico went out of his way to find the best package for the service I needed for my car
1/21/2026
Paul G. VERIFIED CUSTOMER
Adrian was very professional and attentive. Special thank you to Donnie Joseph who set up and synched my phone to the car!
1/21/2026
Lisa L. VERIFIED CUSTOMER
Sam was great
1/21/2026
Karen Ann. VERIFIED CUSTOMER
Service was terrific! Needed a loaner to get back home to Minden. Thanks!
1/20/2026
Eric W. VERIFIED CUSTOMER
Helen was very attentive and helpful. A quality service representative for Crown Lexus.
1/20/2026
Belen M. VERIFIED CUSTOMER
I have been dealing with my vehicle leaving me stranded bc of battery issues since I purchased it and now a new issue has arise due to that . Tony service advisor has horrible communication skills . Not once did he come out to speak to me the times I was there and always sent one of the guys helping move the vehicles . Gave me attitude on our first phone call telling me to contact my insurance before even having my vehicle checked out and spoke to me like I was ignorant . Took 1 week to get a reply from him . Total of 3 weeks 3 replies . Took for me to go in personally to get my last text which was my invoice sent to me on what was wrong with my vehicle. Made me feel like it was something personal because I am a Hispanic female . Decided to tow my car elsewhere . I’ve purchased multiple vehicles from this dealership with Dewaine who is great but it took one employee to make me look at this facility different because they have his titled as advisor which he has none of . My friend and I saw the way he also spoke to an elder lady that came in with her vehicle which was very rude. He should be removed from being up on front bc he’s leaving a bad image .
1/20/2026
Virgilo C. VERIFIED CUSTOMER
Very happy with the way I was treated, especially with the support from Brea Jackson and Jorge .
Thank you!!
1/20/2026
Juanito R. VERIFIED CUSTOMER
Roberto did a great job. Very customer focused, knowledgeable, and friendly. Thank you!
1/20/2026
Juanito R. VERIFIED CUSTOMER
Always a pleasure to see Billy in service. So professional, friendly, efficient and customer focused. Thank you.
1/20/2026
Gene A. VERIFIED CUSTOMER
Yes
1/20/2026
Jonathon V. VERIFIED CUSTOMER
Crown was personable in every sense of the matter. Heard me out on my issues. Meet my expectations. Nothing but love to crown lexus. Hopefully they can help me more in the future
1/20/2026
Paul K. VERIFIED CUSTOMER
Vince is amazing, as always! He takes such good care of me as a customer. I always feel like I am getting the best value and service for my vehicles.