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Real Reviews from VERIFIED CUSTOMERS
Mark M. VERIFIED CUSTOMER
Aaron is an excellent service person. He is very kind, knowledgeable and treats your car like it is his own!
1/21/2026
Danielle S. VERIFIED CUSTOMER
No comment
1/21/2026
Cindy C. VERIFIED CUSTOMER
Cory was great!
1/21/2026
Denise Z. VERIFIED CUSTOMER
Service was easy in every way…Xavier Allen was friendly & efficient, service was fast & I was notified when the service was completed, Xavier walked me to my car
1/21/2026
Lerak Corp.. VERIFIED CUSTOMER
Great job,like always!!Thank you !!
1/21/2026
David H. VERIFIED CUSTOMER
Aaron is great to work with.
1/21/2026
James M. VERIFIED CUSTOMER
Thank you, Mr. Duran, for the excellent customer service you provided during my recent visit to Lexus of El Paso. Your professionalism, attention to detail, and dedication to customer satisfaction made the experience outstanding. I truly appreciate your assistance and the high level of service from the Lexus team. Edith Martinez
1/21/2026
Gia Bao. VERIFIED CUSTOMER
Robert was very nice, he helped me with everything
1/21/2026
Catherine M. VERIFIED CUSTOMER
Billy is incredibly friendly and despite having a line of people waiting to be helped by him he never acted overwhelmed or too busy to properly greet and make you feel welcomed. Kudos to him for his service excellence!
1/21/2026
Leanne H. VERIFIED CUSTOMER
Thank you very much
1/21/2026
Helen H. VERIFIED CUSTOMER
Very quick and easy
1/21/2026
Kalil V. VERIFIED CUSTOMER
He provided good service to myself and the car, thank you!
1/21/2026
Karanveer D. VERIFIED CUSTOMER
He did an amazing job attending to the issue that was caused and really went above in beyond in communication and helping fix the issue. Some of the best customer service I’ve ever received.
1/21/2026
Mia C. VERIFIED CUSTOMER
No Lexus rental car available when I had made appointment I was set up for one. Shuttled to car rental they had no cars said it would be 1 hour . Missed my appointment and was charged a no show fee which I am not happy about. I picked up my car and did not get it serviced. I am hoping there will be some sort of compensation for this extremely negative experience. This is not what I expected as a Lexus dealership. I have left 2 messages for the service manager with no response. Getting ready to write a yelp review regarding this experience.
1/21/2026
Andrea G. VERIFIED CUSTOMER
Thank you Elijah Dominguez. Andrea M Gutierrez
1/21/2026
Stephen L. VERIFIED CUSTOMER
George really assisted me in getting a new run-flat tire after Lexus roadside services delivered my car in a tow truck. I was surprised this whole process worked very well.
1/21/2026
Amber G. VERIFIED CUSTOMER
Elijah was great to work with and very thorough.
1/21/2026
John F. VERIFIED CUSTOMER
Justin Baker has always been very helpful friendly,and knowledgeable.
1/21/2026
La Motors. VERIFIED CUSTOMER
Henry was 100% amazing and very helpful and very professional. I can’t thank him enough for his help. You guys have a good one there
1/21/2026
Manuel G. VERIFIED CUSTOMER
Mark Gray was very helpful and gave me THE BEST service! He answered all of my questions and was very nice. I give him 10/10! THANK YOU MARK YOU ARE THE BEST!
1/21/2026