Jason, the manager was professional and honored my request. Great job, no hassle and a wonderful detail job.
1/22/2026
Iliana B. VERIFIED CUSTOMER
Christian Santos was very attentive from beginning to end. Great customer service!
1/22/2026
Deborah P. VERIFIED CUSTOMER
Ivan is the utmost professional who is customer-focused. Thank you, Ivan, for a great job!
1/22/2026
Harold M. VERIFIED CUSTOMER
Okay
1/22/2026
Joaquin A. VERIFIED CUSTOMER
Excellent service by Jennifer Carrasco. Thank you.
1/22/2026
Constance A. VERIFIED CUSTOMER
George was awesome and very efficient and would trust him to make future appointments for my vehicle
1/22/2026
Brian C. VERIFIED CUSTOMER
Exceptional service great communication very thorough and polite was definitely satisfied with how they took care of me
1/22/2026
Yolanda E. VERIFIED CUSTOMER
George was great. However. I would just for fun get a quote on my trade $$ for my 2022 Lexus RX Sport model. I would like to see how much it would he for a 4 Runner fully loaded 2022 or 2023. Thank you.
1/22/2026
Linda B. VERIFIED CUSTOMER
Trevor took great care of me. He even walked me to my car because it was night. I felt much safer with him taking care of me like that. I never like to go into a strange area by myself as a woman. So thank you, Trevor!
I appreciated the loaner car. Thank you for that, as well!
I appreciated the car being vacuumed out and cleaned. It’s such a joy to drive such a beautiful car when it’s clean! Thank you and kudos to the people who did that for me as well.
Great service!
1/22/2026
Lisa R. VERIFIED CUSTOMER
TYSM
1/22/2026
Yachi H. VERIFIED CUSTOMER
My service advisor is very knowledge and courtesy from the begin to the end. Can not ask for anything more :-)
1/22/2026
Kathryn M. VERIFIED CUSTOMER
Danny was exceptional at handling a previously in resolved issue that I didn’t have time to deal with and organizing things so i could have the car serviced and also the part could be ordered and I not have to make trip back. He understood I had been misled before and not able to make it to pick up my special needs kids because of a cavalier hope it would be resolved before. He was aware of this this time and updated me to make all necessary updates for software, a part, and even gas up the car for me to not have to come back. Lexus top tier service.
1/22/2026
Lillian J. VERIFIED CUSTOMER
Tony Hang is the ABSOLUTE Best! Hands Down. An ASSET to the LEXUS Corporation!!’
1/22/2026
Richard M. VERIFIED CUSTOMER
Brought the Audi back for heated seat repair. Grease all over and tint scratches...they said they would fix it. Check engine light came on so we brought it back, had cam code they said just a solenoid, I specifically asked if oil was clean and free of debris they said yes all good 2 go...drove like 15 miles home said stop engine oil pressure low. I pulled the oil filter and it had the most metal I have ever seen. Needs new engine and turbo...and there is still grease under the seat and in front of driver. Not really happy.
1/22/2026
Hovik A. VERIFIED CUSTOMER
Excellent! Thanks to all!
1/22/2026
Robert C. VERIFIED CUSTOMER
I submitted one comment already. I was very very dissatisfied at the length of time and The communication. Apparently. I was an unimportant customer. My time is not valuable and not even worthy enough to make me think it valuable. Very disappointing. I’ve been a Lexus owner since 2008. I hope this is not the future.
1/22/2026
Nena M. VERIFIED CUSTOMER
Randy , was polite, He explained to me everything what they are going to do for my car. I was expecting that I will pick up that day but anyway I was able to pick up the car at 10am.No worries. This I just my opinion that u charged so much.
1/22/2026
Julia S. VERIFIED CUSTOMER
Friendly and answered my questions. Would recommend