Not the best service advisor I have had but not horrible
4/14/2023
Rendell B. VERIFIED CUSTOMER
Thank you for the great service vanessa
4/14/2023
Edel V. VERIFIED CUSTOMER
Mark was amazing. I’d be glad to provide all the positive feedback.
4/14/2023
Ursula P. VERIFIED CUSTOMER
I received excellent customer service and communication for my RX330’s scheduled maintenance. I was given detailed explanations and associated costs for each repair. My RX330 is 18 years old and I receive the same care and appreciation for my business as a brand new vehicle owner. Your service department is far superior to Lexus Kearny Mesa. Thank you!
4/14/2023
Michael C. VERIFIED CUSTOMER
Hassan Sarim is the best possible service advisor! He is the reason that we only go to South County Lexus.
4/14/2023
Melissa R. VERIFIED CUSTOMER
Anthony always goes above and beyond to make sure you understand the needs of your vehicle and how to best approach the issues. I can rest assured when my vehicle is left in his hands.
4/14/2023
Cindy Q. VERIFIED CUSTOMER
My service experience has consistently been positive every time I bring my car in. Everyone is always so welcoming, friendly, & attentive from the person who first greets me to the last person who brings me my car. I’m so appreciative that RGD was able to have my car serviced while I waited so that I didn’t have to get a loaner car, which saved me a second trip!
4/14/2023
Cindy Z. VERIFIED CUSTOMER
Despite a couple of miscommunications, they did a great job and they made things right. Would recommend this outstanding service team for your Lexus auto needs.
4/14/2023
Anthony R. VERIFIED CUSTOMER
Gabriel is a thorough and professional service advisor. He provided the superior level of service I've come to expect from Metro Lexus.
4/13/2023
Savita K. VERIFIED CUSTOMER
Mr. Poulos was very professional and courteous! Great job!
4/13/2023
Eric B. VERIFIED CUSTOMER
Our first service at Metro Lexus was very satisfying. They were all friendly and helpful, especially our service advisor Greg Moore.
4/13/2023
Frank D. VERIFIED CUSTOMER
The valet service is great
4/13/2023
Bobak A. VERIFIED CUSTOMER
Good job, very nice people who work there. Thank you
4/13/2023
Virginia H. VERIFIED CUSTOMER
wanted scratches buffed off mirror said need body shop don’t think it was addressed. Mark was great!
4/13/2023
Myra K. VERIFIED CUSTOMER
Sofia was great! Very helpful and knowledgeable about my service.