Ronnie Crowe is exceptional. He provides superior customer service, communication and detailed explanations of recommended service and options. He’s a contributing factor why I continue bringing my RX350 to Lexus Mission Viejo for service for over 10 years.
4/15/2023
Peter B. VERIFIED CUSTOMER
Very quick and easy. Nice people
4/15/2023
William S. VERIFIED CUSTOMER
Tony is my trusted service specialist. He is vital to Sonic’s success
4/15/2023
Cameron W. VERIFIED CUSTOMER
Chris was very helpful and informative regarding the entire service visit. Thank you.
4/15/2023
Vicent C. VERIFIED CUSTOMER
Tino was awesome top notch customer service and support!
4/15/2023
Maria V. VERIFIED CUSTOMER
Thank you!
4/15/2023
Patricia R. VERIFIED CUSTOMER
Been with Tino since 2017. My husband really liked him. Now he’s taking care of me. This dealership is good. Prices high but that’s life
4/15/2023
Robert P. VERIFIED CUSTOMER
It is a good connection with Tony and naturaly a good service. Thank you
4/15/2023
Juanda S. VERIFIED CUSTOMER
Tony was exceptional! He was professional and beyond courteous. He made the entire process extremely pleasant. His work ethic and deneanor are traits, not only to be commended but replicated.
4/15/2023
Martha R. VERIFIED CUSTOMER
Mui buen servicio
4/15/2023
Anthony J. VERIFIED CUSTOMER
Every thing was easy and quick
4/15/2023
Gloria M. VERIFIED CUSTOMER
Awesome service with attention to detail
Thank you
4/15/2023
William W. VERIFIED CUSTOMER
Excellent service
4/15/2023
Wendy M. VERIFIED CUSTOMER
Full explanation, reasonable wait time
4/15/2023
Larry R. VERIFIED CUSTOMER
Very professional
4/15/2023
Damico Agency. VERIFIED CUSTOMER
Paul was excellent. He treated me &my car, as if we were royalty! Thank you for the service
4/14/2023
Sean H. VERIFIED CUSTOMER
Checked car in and went through the 15000 mile service. I was asked if I minded if they washed the car and we shared a laugh when I said not at all. After around an hour and 20 min I was getting in my car again and it wasn’t washed. I really don’t care if it was washed or not but an hour and a quarter for effectively a tire rotation doesn’t work for me. I can’t imagine how long the 20000 mi will take. I work in Akron so I’m not sure ill came back here.
4/14/2023
Verginia V. VERIFIED CUSTOMER
Yes.
4/14/2023
Michael G. VERIFIED CUSTOMER
However, it turned out my vehicle was not washed as I was told.
4/14/2023
Willard H. VERIFIED CUSTOMER
Servicing was prompt. Evan was very professioonal.. Great follow-through. Pleased with the service.