Excellent customer service from Tino.
Always respectful and professional, he’s definitely an asset to Crown Lexus
4/18/2023
Kathy B. VERIFIED CUSTOMER
I didn’t like that I had to sit and wait an extra hour, while my car just sat there, and the paperwork was lying on the desk, and no one called for me. I had to go advocate for myself, and had another woman go search for the paperwork. Lo and behold there it was Unattended, a wasted hour of my life. My time is just as valuable as everyone else’s. This is the second time that this is happened to me at that Lexus dealership. I promise you I will never return to that one again.
4/18/2023
Truc N. VERIFIED CUSTOMER
Thank you for the superior service.
4/18/2023
George P. VERIFIED CUSTOMER
Sofia was excellent, friendly personable and thorough. Car was ready earlier than expected. Well done
4/18/2023
Jorge A. VERIFIED CUSTOMER
I really liked the way Devin presented himself to me. Very professional, polite and very knowledgeable of my vehicle. He listened to my concerns and he assured me that everything will be okay. I thank you so much for having him help me. Thank you
4/18/2023
Peter D. VERIFIED CUSTOMER
Fiona is very considerate and professional. She explained the need for services that should be performed but that I initially declined and I am glad I listened to her. Well done.
4/18/2023
Jose R. VERIFIED CUSTOMER
Excellent service!!!!
4/18/2023
Mary D. VERIFIED CUSTOMER
Sofia was wonderful. VERY knowledgeable, people oriented, put client comfort first, and followed through effieciently and expediently
4/18/2023
Jen C. VERIFIED CUSTOMER
Anthony was professional, understanding and helpful throughout! A great advisor to have at Lexus Escondido!
4/18/2023
Kevin B. VERIFIED CUSTOMER
Mark was a great guy!
4/18/2023
Gencia W. VERIFIED CUSTOMER
Tony consistently provides EXCEPTIONAL care from the moment he greets you until your vehicle is returned! He communicates clearly and efficiently leaving you without doubt or question as to the service to be performed.
4/18/2023
David R. VERIFIED CUSTOMER
Faustino is hands down, the best service provider I have ever dealt with. He is compassionate and kind and patient. I wish he worked at ford so he can be my truck guy
4/18/2023
Nancy P. VERIFIED CUSTOMER
Waited 4 hrs for service was quoted 1 1/2 - 2 hrs.
4/17/2023
Ali A. VERIFIED CUSTOMER
Every time I come here I wait 2 hours or more just for an oil change….
4/17/2023
Robyn D. VERIFIED CUSTOMER
Gabriel was very professional, knowledgeable, and pleasant.
4/17/2023
Amy L. VERIFIED CUSTOMER
Friendly, professional, and efficient service as always. Thank you.
4/17/2023
Laura H. VERIFIED CUSTOMER
Excellent service.
4/17/2023
Kimberly B. VERIFIED CUSTOMER
As always,,,, everyone was very friendly and professional.
Not only was I pleased with my service, I was pleased with my loaner.
I am truly a satisfied customer