My service representative was Chris not Fiona but he was great helped me out with all my questions and was able to get me back my car in no time
4/19/2023
Chanju Y. VERIFIED CUSTOMER
Thank you for your service.
4/19/2023
Gisela F. VERIFIED CUSTOMER
Tony was very helpful. Thank you Tony!
4/19/2023
Kevin B. VERIFIED CUSTOMER
Crown Lexus Thank you for all your help.
4/19/2023
Lawrence L. VERIFIED CUSTOMER
Keep up the good work!
4/19/2023
Ray B. VERIFIED CUSTOMER
Pretty simple service requests, pretty easy process and Tyler was very friendly and easy to work with.
Was great and explaining the issue with sound system and working through this with me.
4/19/2023
Sandra K. VERIFIED CUSTOMER
My vehicle has not been serviced by Lexus. I think you have the wrong person. I brought my vehicle in last week but did not leave it with you after I was told that I would have to pay for services that I thought would be covered under my warranty.
4/19/2023
Lashuana W. VERIFIED CUSTOMER
Ok
4/19/2023
Linda M. VERIFIED CUSTOMER
Alyssa was an excellent service representative and extremely knowledgeable about the process and services I was requesting. Thank you for the great experience!
Linda / Mike
4/19/2023
Crystal L. VERIFIED CUSTOMER
I always appreciate Helen’s professionalism on the service.
Thank you
4/19/2023
Fortunato D. VERIFIED CUSTOMER
Great job
4/19/2023
Fredrick L. VERIFIED CUSTOMER
Alyssa deserves a pay raise!
4/19/2023
Maria D. VERIFIED CUSTOMER
I am beyond satisfied with a team players that helped me today. I had taken my car previously for the same issue I had with my car, this time was totally different.
My experience today was great. I truly appreciate the help of Daniel Macias in explaining the issues I was having with my car. Jarrod Poulsen was wonderful in carwfully listening to the details I was giving him and writing them. He gave specific details and were able to take care of the problems I had for a year. Also, José Rodriguez, was of great help in helping me with connecting my Bluetooth and giving me some technical support.
4/19/2023
Sharon N. VERIFIED CUSTOMER
Helen, continue providing excellent customer service. It is a pleasure meeting with you regarding my car. I appreciate the patience you have with me when I bring my vehicle in for service. Thank you. Sharon N
4/19/2023
Aamir K. VERIFIED CUSTOMER
Vanessa is an exceptional customer service representative.
4/19/2023
Dennis K. VERIFIED CUSTOMER
I’ve never had better service and sincere effort from any service representative at all three of the Lexus dealerships I have visited in the past 20+ years than from Anthony Lee. It is not phony, it is not pretentious, it’s the real deal.
4/19/2023
Lillian J. VERIFIED CUSTOMER
Tony Hang is a true professional in every sense of the word. A true asset to the Crown Lexus Community.
4/19/2023
Jeanny L. VERIFIED CUSTOMER
Helen is my go to service representative. She is efficient and knowledgeable. I entrust in her for all my service needs. Please consider her for a service manager position or any management position as I see her fit for it.