Anthony Lee did an excellent job taking care of my service needs.
12/6/2023
Thuong N. VERIFIED CUSTOMER
His service was excellent. He is very professional. Thanks so much
12/6/2023
Rommel T. VERIFIED CUSTOMER
It took too long just to get the key fob duplicated. 1.5 hours was too long.
12/6/2023
Peggy J. VERIFIED CUSTOMER
Dennis was great ???? I already filled out a survey
12/6/2023
Cristina C. VERIFIED CUSTOMER
Thank you Tino for providing excellent customer service to me, taking care of my maintenance and for ordering my additional key fob. I really appreciated all your help
12/6/2023
Cheri B. VERIFIED CUSTOMER
Alyssa was a pleasure to work with. I would be happy to complete a survey regarding my experience.
12/6/2023
Marilyn H. VERIFIED CUSTOMER
Got key for our NX 350h but the cover on the bottom of the key was missing. The man who helped us was very effective. We didn’t notice until we got home.
12/6/2023
Carol Terzakis. VERIFIED CUSTOMER
He is so helpfull and explain’s every thing that needed to be done on my Car! He Represents Lexis WELL!!
12/6/2023
Adela O. VERIFIED CUSTOMER
Every thing went well, thanks
12/6/2023
Mercy P. VERIFIED CUSTOMER
Always have a great experience working with Helen.
12/6/2023
Corby W. VERIFIED CUSTOMER
Tony is outstanding. As a principal of a school I appreciate customer service. He is excellent!!!
12/6/2023
Craig H. VERIFIED CUSTOMER
Christian is very friendly, professional, and easy to work with. The work on the vehicle appears to have been done and the vehicle was cleaned/washed which is a plus. Thank you.
12/6/2023
Kimberly B. VERIFIED CUSTOMER
I was impressed how quickly I was taken care of without an appointment , unsure of what to do with my car.. everyone at Lexus from the customer service on the phone, Tony who’s always very helpful & friendly, to the loaner car dept , and cashiers were amazing today ! Thank you all for your help !!!
12/6/2023
Madonna M. VERIFIED CUSTOMER
I usually go to Lexus San Diego. I came because the pricing at Escondido was much better. The fast, excellent and communicative service that I received from Tony and the service team was such a pleasant addition to my experience.
12/6/2023
Evan C. VERIFIED CUSTOMER
Thank you Emiliano!! Sam, Roland, Bob and Patrick in finance. Will be purchasing with you all for a very long time.
12/6/2023
Raymond S. VERIFIED CUSTOMER
Cordis was very helpful. He explained everything that was being performed on my SUV and kept me updated on the process along the way.
12/6/2023
Kattya H. VERIFIED CUSTOMER
Danecia, is a great service advisor very prompt and able to quickly provide answers to questions.
Additionally, keeps great communication on status of service.
Danecia, seems to be one of the busiest service advisors but she’s so great about keeping calm and provides great customer service to all her clients..
Thank you Danecia????
12/6/2023
Jorge P. VERIFIED CUSTOMER
Cody was great. He was very attentive and helpful. I’m new to the area and he and the entire staff were a welcome surprise. Good work!
12/6/2023
Diane G. VERIFIED CUSTOMER
Always above and beyond! I’m a customer for 20 years now
12/6/2023
Christian M. VERIFIED CUSTOMER
The staff was very helpful as always and took great care of my vehicle.