Helen was an amazing representative. She was patient and very kind.
12/5/2023
Gabriel A. VERIFIED CUSTOMER
Ok
12/5/2023
Maria C. VERIFIED CUSTOMER
Mr. Gonzalez, is very professional, is the first honest consultant,he explained to me every detail that my car needs, he went above and beyond that everyone need. I hope that Crown Lexus hired more individuals like Mr. Gonzalez.
Sincerely,
Maria Juana Correa de Maldonado
12/5/2023
Dan K. VERIFIED CUSTOMER
Thank you
12/5/2023
James K. VERIFIED CUSTOMER
Please make sure you do not try to charge me for fuel. I received the loaner car with about a half of a tank of gas and returned it with a little less after driving to work down town and back. When I returned the loaner car, I was initially told the car had a full tank of gas when I received it. That is not true. I have a picture of the fuel gauge from when I received the loaner if you need to see it.
12/5/2023
Daniel S. VERIFIED CUSTOMER
Cordis always make you feel like family! It is always a pleasure to see him and even if he is bizzy, he ALWAYS takes time to say hello and shake my hand!
12/5/2023
Datacon (. VERIFIED CUSTOMER
I paid for remote start, SOS panic button, the ability to track my vehicle if it goes missing, and other features. Because Lexus abandoned me I'm not interested in buying any Lexus products unless someone makes this right. I have yet to hear any good excuses or apologies from anyone for this ridiculous situation.
12/5/2023
Mark G. VERIFIED CUSTOMER
Great service????????
12/5/2023
Eileen P. VERIFIED CUSTOMER
I have been a Lexus customer since 1993
Love Lexus!
12/5/2023
Alan S. VERIFIED CUSTOMER
Happy to oblige
12/4/2023
Theodore P. VERIFIED CUSTOMER
Pleasant personality, knowledgeable, helpful
12/4/2023
John L. VERIFIED CUSTOMER
Bryan is the best. I called him with an emergency and he was able to get me the same day. He is always so nice and explains everything so wonderfully. I know I can trust him and that says A LOT in the world we live in today.
12/4/2023
Richard S. VERIFIED CUSTOMER
He did a great job as he was attentive and is great at keeping me in the loop on status.
12/4/2023
Sanh C. VERIFIED CUSTOMER
Service fast service great friendly nice I love it thank you “Van Nuys LEXUS “
12/4/2023
Crystal L. VERIFIED CUSTOMER
I always feel confident and comfortable with Helen Kassel. She is knowledgeable and carries a great customer service manner.
Thank you
12/4/2023
Sonia N. VERIFIED CUSTOMER
Great customer service as always !
Thank you very much
12/4/2023
Darren K. VERIFIED CUSTOMER
Bill is so responsive and so thorough. He is a pleasure to deal with!
12/4/2023
Jill B. VERIFIED CUSTOMER
Ali was absolutely fantastic he understood my needs and gave great suggestions. I’ll be definitely going back to him.
12/4/2023
Edward T. VERIFIED CUSTOMER
Quick and reliable
12/4/2023
Darryl J. VERIFIED CUSTOMER
Dennis is a good guy ????
I’m happy to have met him