Anthony was terrific. I was called by Keyes Lexus to setup this Friday appt today. I came at 10:45 and had to wait 30 min before seeing Anthony. He then told me there wasn't any airbag recall. This is outrageous. My wife is presently in the ICU of Tarzana Hospital. It was OK for me to go but why was this done? Please do contact me on this.
12/8/2023
Anand D. VERIFIED CUSTOMER
Great guy to work with. Kind and professional. knowledgeable.
12/8/2023
Anthony M. VERIFIED CUSTOMER
Thanks Tony... always take care of me
12/8/2023
Randy W. VERIFIED CUSTOMER
Sofia was awesome! Friendly, professional and efficient service! She was a pleasure to work with.
Randy W
12/8/2023
Richard H. VERIFIED CUSTOMER
I always appreciate being treated like royalty at Lexus Valencia!
12/8/2023
Olena T. VERIFIED CUSTOMER
Great service. Quick and easy.
12/8/2023
Maria I. VERIFIED CUSTOMER
She was great!
12/8/2023
Tanya P. VERIFIED CUSTOMER
Awesome friendly service and very efficient!
12/8/2023
Avetik G. VERIFIED CUSTOMER
David Ventura he is amazing specialist
12/8/2023
Gwendolyn B. VERIFIED CUSTOMER
Alyssa is the best, very accommodating and really listens to what her customer wants and needs. We hope that we have her as our agent everytime we come in. She needs a promotion!!!
12/8/2023
Mostafa P. VERIFIED CUSTOMER
Thank you!
12/8/2023
Raymond L. VERIFIED CUSTOMER
N/A
12/8/2023
Nawfal K. VERIFIED CUSTOMER
Alyssa did an excellent job answering my questions and reassured me that my vehicle was being properly cared for.
12/8/2023
Nerissa C. VERIFIED CUSTOMER
Thank you
12/8/2023
Mary D. VERIFIED CUSTOMER
Vanessa was very professional. She did an excellent job with my car. Will use her as my advisor in the future.
12/8/2023
Claire O. VERIFIED CUSTOMER
Provided excellent service. Easy to talk to. Explained everything to me. Knowledgeable. Felt like he treated me like family.
12/8/2023
Teresa M. VERIFIED CUSTOMER
I did not appreciate the removal of my dirty Weathertech floormat, that was designed for my car, and placing it on my clean furniture pad in the trunk. Also, my second key availability notice was sent to me via the Lexus app and when I made my service appointment on your online appoint app, it allowed me to select the second key option only to be told at the conclusion of my service that the key was till on backorder till next week. Had I known that, I would have made my service appointment for next week so I wouldn't have to return to retrieve the key owed to me. My service representative (Mark) was great and I have no complaints about him.
12/8/2023
Cliff C. VERIFIED CUSTOMER
I really enjoy Christian knowledge and how well he listens to my concerns.
12/8/2023
Cm Consulting. VERIFIED CUSTOMER
He is very accommodating helped me right away
12/8/2023
Erica Or. VERIFIED CUSTOMER
I appreciated Anthony’s speedy service and communication.