Kristina was very pleasant and helpful. Everything was completed in a timely manner. Thank you
12/22/2023
David S. VERIFIED CUSTOMER
The service done on my car by Paul Cooper was satisfactory. IHowever, I also had an IT issue with my Digital Key. Tysean was very helpful in trying to resolve the issue but my digital key would not connect with my car. Tysean called the Lexus support number who also failed to resolve the issue. This man then consulted with the 3rd level support who also could not resolve the issue. They ended up telling me that the IOS in my iPhone 13 (2 years old) has not yet been tested. This is not satisfactory. I am traveling to Florida in a week and will be down there with only one key and no digital backup while I continue to wait for my second fob. I know fobs are available because you sell them. I would like to receive my second fob by December 27.
12/22/2023
Rico E. VERIFIED CUSTOMER
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12/22/2023
Christine P. VERIFIED CUSTOMER
Mr. Burke was very patient and answered all my questions. He was very helpful.
12/22/2023
Ana Lilia. VERIFIED CUSTOMER
Mark was polite, professional, and answered all of my questions.
12/22/2023
Dennis J. VERIFIED CUSTOMER
Very good assistance for me
Thank you
12/22/2023
Alvin J. VERIFIED CUSTOMER
Great job
12/22/2023
Kathleen S. VERIFIED CUSTOMER
I appreciate the excellent customer service from Tyler, Alejandro at the counter to get a loaner car who helped me transfer boxes to the loaner, in addition to the ladies at the checkout counter who were professional and courteous.
It’s always a pleasure doing business with Lexus Escondido.
Every effort was made to make my visit a smooth, efficient process…
12/22/2023
Patricia D. VERIFIED CUSTOMER
Excepcional service thank you
12/22/2023
Julia V. VERIFIED CUSTOMER
Thank you
12/22/2023
Vincent J. VERIFIED CUSTOMER
Thank you, had a great experience!
12/22/2023
Luis H. VERIFIED CUSTOMER
Verygood
12/22/2023
Paul P. VERIFIED CUSTOMER
Vanessa and the entire staff was awesome! Thanks Lexus Escondido!
12/22/2023
David S. VERIFIED CUSTOMER
Very pleasant, was friendly and made you feel confident with the service. My vehicle was ready at the time she said it would.
12/22/2023
Ralph L. VERIFIED CUSTOMER
Javier always provides excellent service. Thank you.
12/22/2023
Matt P. VERIFIED CUSTOMER
Chow was extremely helpful and communicated great! Very enjoyable experience. Thank you.
12/22/2023
Kenneth M. VERIFIED CUSTOMER
Excellent service like always
Thank you
12/22/2023
Stewart B. VERIFIED CUSTOMER
Attentive and welcoming staff and good notification process