Sofia was very pleasant to work with. She was polite, thorough, and attentive.
12/23/2023
Angel H. VERIFIED CUSTOMER
Tino Ruiz provided excellent customer service as well as my mechanic Cooper. . Both went above and beyond as always to meet my needs. I felt confident and well-cared-for throughout the entire service process.
12/23/2023
A P. VERIFIED CUSTOMER
Great service
12/23/2023
Lakewood Health. VERIFIED CUSTOMER
Jeff did a great Jo keeping me igormed on the status of the service of my 2 vehicles. His customer service skills are excellent & he is as asset to your service team. Will be asking for him again In the future.
12/23/2023
Youthful Living,. VERIFIED CUSTOMER
Love my Lexus
12/23/2023
Mary S. VERIFIED CUSTOMER
Mr. Cordis Bunch was very helpful to me, and he was very polite and he explained the problems with my vehicle in a fashion so that I could understand them.
He is a quality technician, and I was grateful for his help.
12/23/2023
Simon S. VERIFIED CUSTOMER
Dan is the man!
12/23/2023
Boris G. VERIFIED CUSTOMER
Everyone I worked with was very professional
12/23/2023
Edgar G. VERIFIED CUSTOMER
When I left Lexus today I was unable to open the back door (trunk)
12/23/2023
Philip M. VERIFIED CUSTOMER
Anthony made sure the car was ready as requested in two hours and I was happy to wait for the car in the waiting room. It would not have been worth coloring from Pasadena if it needed more time.
12/22/2023
Dawn G. VERIFIED CUSTOMER
Mark was very nice and professional. He made sure to keep me posted about my car at all times :)
12/22/2023
Inc. G. VERIFIED CUSTOMER
Tony is a great advisor and love working with him!
12/22/2023
Thomas S. VERIFIED CUSTOMER
My right front tire was going flat. I was able to drive it to Keyes Lexus. My usual service person was off. Bill stepped in and got the tire replaced under warranty. I was back on the road in about 90 minutes with a new tire. Now that’s service! Thank you for going the extra mile. Needless to say, I’m a happy camper!
Tom Saliba
12/22/2023
Bj R. VERIFIED CUSTOMER
Anthony Pastoral was excellent, as always
12/22/2023
Carlos M. VERIFIED CUSTOMER
Mr Palacios was very helpful and punctual answering all my questions and concerns plus informing all progress as the vehicle service was done.
12/22/2023
Maria G. VERIFIED CUSTOMER
Seneca was amazing, everything was done well manner. Thank you for taking care of me. That’s the reason why I ask for female service. Senecca when out her way to get the best deal. I have been going to Lexus in Valencia for the past 5 years to get my car serviced. This person really made my day. Thank you!!!
12/22/2023
Moussa D. VERIFIED CUSTOMER
Amazing service and friendly staff.
12/22/2023
Eunise D. VERIFIED CUSTOMER
Alyssa was fantastic! She did a great job providing me with the best customer service.