Not at all. The branch manager and service man were
dismissive!
12/30/2023
Tina H. VERIFIED CUSTOMER
James was helpful in explaining what are vehicle needed and did not need. Service was promt and staff was courteous at check out.
12/30/2023
Maryette K. VERIFIED CUSTOMER
Thank you for an easy appointment!
12/30/2023
Tracy D. VERIFIED CUSTOMER
Awesome as always!
12/30/2023
Megan B. VERIFIED CUSTOMER
We had an appointment for 2:15 and unfortunately no one acknowledged that we were even there until about 2:40. Faustino was really apologetic about the wait and took care of us right away. He was able to get us in and out for my 15k service check in less than an hour. We really appreciated the customer service he gave! Thanks, Faustino!
12/30/2023
Demetrio L. VERIFIED CUSTOMER
Always a pleasure doing business with this dealership.
12/30/2023
Kimberly S. VERIFIED CUSTOMER
Faustino was extremely friendly and provided me with great customer service today! I’ve had him as an advisor previously and he was just as great. I would definitely recommend Faustino to all Lexus customers and would love to have him as an advisor in the future!
12/30/2023
Lynn B. VERIFIED CUSTOMER
She was really good and answered all my questions and even had a few laughs
Very satisfied
12/30/2023
Romeo V. VERIFIED CUSTOMER
Very nice service and the staff. Thank you so much!
12/30/2023
Roger R. VERIFIED CUSTOMER
Tino is great. He takes excellent care of us.
12/30/2023
Nicole T. VERIFIED CUSTOMER
Mark was extremely helpful and courteous. He made the experience a very pleasant one. Thank you, Mark!
12/30/2023
Brixton S. VERIFIED CUSTOMER
Dennis is very kind and professional. Unfortunately he gave me an incorrect quote for my services but kept to it. This is why I keep on coming back to Crown Lexus. You guys got a great bunch of people. Thanks Dennis!
12/30/2023
Wayne H. VERIFIED CUSTOMER
Anthony is great
12/30/2023
Richard U. VERIFIED CUSTOMER
Jeff is by far the best service manager I have ever dealt with. He went above and beyond to provide excellent service. Give him a raise!
12/30/2023
Lisa P. VERIFIED CUSTOMER
Great service!
12/30/2023
Nicole F. VERIFIED CUSTOMER
Ali provided excellent service! He was understanding, accommodating, and very informative. It’s nice to know that Lexus has provided me with amazing service representative. I have been coming here from 2012 until now. I look forward to continuing future services with Lexus. FYI! It would also be nice to recognize long time customers with small bonus gifts. Example: Lexus cup, hat or something! People like to receive free things, especially if they have been coming for years????
12/30/2023
Surayah T. VERIFIED CUSTOMER
Cordis was great as always:)
12/30/2023
Derrick R. VERIFIED CUSTOMER
Great job as usual! Appreciated service!
12/30/2023
Roger S. VERIFIED CUSTOMER
Appreciate the assistance
12/30/2023
Thomas L. VERIFIED CUSTOMER
Thank you for your quick and friendly customer service