I was really glad to get an appointment so quickly for the 40k service. I was also glad to get my car back the same day - especially since I also had my tires replaced.
1/6/2024
Forest T. VERIFIED CUSTOMER
Dennis was great and very helpful. Service was prompt.
1/6/2024
Linda M. VERIFIED CUSTOMER
Faustino is amazing!! He is always kind, attentive and beyond helpful.
1/6/2024
Chad W. VERIFIED CUSTOMER
Great facility and service was done quickly. Wifi was great too!
1/6/2024
Lisa K. VERIFIED CUSTOMER
Vahagn was amazing! He was very knowledgeable, very through, very upfront and honest. He gave me piece of mind that my car to Lexus standards. 10/10 would recommend. Thank you for fixing my car!!
1/6/2024
Kimberly S. VERIFIED CUSTOMER
Alyssa took the time to really listen to my concerns and ensure the repairs were made as efficiently as possible. She was very helpful and respectful of my time and needs!
1/6/2024
Jerry H. VERIFIED CUSTOMER
Kay was very professional and was very knowledgeable. My only issue is when service was completed, it took 30 minutes for my vehicle to be returned to me.
1/6/2024
Durand R. VERIFIED CUSTOMER
Brake and safety inspection wre not completed properly.
1/6/2024
Jason D. VERIFIED CUSTOMER
I had an outstanding experience with Justin, my service advisor at Lexus of Las Vegas. His expertise and dedication were evident throughout the service process. Justin's friendly and informative approach made me feel confident in the care my vehicle received. I highly commend his professionalism and recommend him for anyone seeking excellent service at Lexus of Las Vegas.
1/6/2024
Misty T. VERIFIED CUSTOMER
Christopher did an amazing job. He was knowledgeable, accommodating, and caring. I really appreciate that.
1/6/2024
Crestita H. VERIFIED CUSTOMER
Maryann is always helpful and friendly.
1/6/2024
Christopher S. VERIFIED CUSTOMER
Very helpful and professional! Thank you so very much.
1/6/2024
Jennifer T. VERIFIED CUSTOMER
Cordis Bunch was top notch! Extremely professional & outstanding as a leader of your company. He set the tone for why I'm so happy to have purchased a luxury vehicle like Lexus. Thank ypu again for living up to your high standards. It makes me feel quite satisfied!!
1/6/2024
Debbie D. VERIFIED CUSTOMER
Adam was extremely efficient and explained everything to me,was courteous and friendly.
1/6/2024
James N. VERIFIED CUSTOMER
We bought the lifetime oil changes first the car. Sadly, your salesperson has the task of breaking the news to us that it was just another hustle! Between parts and astonishing labor costs I was hit for $200. Still can’t figure how the labor is more than the parts ? All in a free oil change and tire rotation. Your saleswoman was great on telling me what a great deal I was getting because I am her favorite customer. Just cut the bull, take the money, and tell me once again I’ve been screwed. It would go down easier that way!
1/5/2024
Karina R. VERIFIED CUSTOMER
Felt very well taken care of
Thank you
1/5/2024
Marlene B. VERIFIED CUSTOMER
I had better service with Toyota.
1/5/2024
Scott A. VERIFIED CUSTOMER
Very unhappy.
1/5/2024
DREW M. VERIFIED CUSTOMER
Scott’s always fantastic and Lexus of Valencia takes great care of my vehicle.