Edward was awesome, proficient and professional. Will definitely be going back.
1/6/2024
Jonathan S. VERIFIED CUSTOMER
Fantastic customer service ??
1/6/2024
Mel M. VERIFIED CUSTOMER
Service is great
Delivery timing horrible.
Had a appointment at 9:15 just for a oil change
Didn’t get my car pass 2:30pm.
1/6/2024
Jinna R. VERIFIED CUSTOMER
Vincent is very courteous and well explained the services I needed. He interacts well. Very satisfied with the services for my car, including the complimentary carwash! Keep up the good works!????
1/6/2024
Marsha O. VERIFIED CUSTOMER
Sofia was very attentive and professional — a very positive reflection on Lexus Escondido. Regrettably, not all aspects of our purchase and immediate service experience matched her performance. Dealership still has some work to do, especially in enhancing its communication with customers.
1/6/2024
Gary V. VERIFIED CUSTOMER
Tony was very informative and pleasant. We enjoyed meeting him. He helped us with getting the best care for our car.
1/6/2024
Pete C. VERIFIED CUSTOMER
Yes completely satisfied thanks
1/6/2024
Jeannette H. VERIFIED CUSTOMER
George was super polite and helpful! A+ all the way
1/6/2024
Tammy B. VERIFIED CUSTOMER
Anthony was awesome. He kept me posted the whole time on what to expect and when my vehicle would be ready. Another reason why I continue to come back to Lexus Escondido.
1/6/2024
James V. VERIFIED CUSTOMER
A+ service by the staff!
1/6/2024
Ingrid F. VERIFIED CUSTOMER
He did a great job notifying me of my vehicle repair work status
1/6/2024
Keith M. VERIFIED CUSTOMER
Customer service was great!
1/6/2024
Virginia F. VERIFIED CUSTOMER
Superb experience and so grateful that James went out of his way to accommodate me and my sleeping baby!! He was so respectful, fast, and even went the extra mile to request our spare key which has taken too long to get from the dealership we originally purchased the car from.
1/6/2024
Braxon M. VERIFIED CUSTOMER
Went to get service and had an unexpected experience with my health. I was stuck in the bathroom sick to my stomach and had to go to the hospital. Fortunately, Senecca allowed us to leave the car overnight and pick it up another day since we didn’t have a ride back. Thank you Senecca!
1/6/2024
Darlene B. VERIFIED CUSTOMER
Let’s give us very courteous and informative, and I appreciated her work. Thank you.
1/6/2024
Carmen R. VERIFIED CUSTOMER
James was extremely helpful and put me at ease with what I felt was going to be a difficult situation dealing with my car warranty and the issue I was having with my car. Thank you
1/6/2024
Refugio C. VERIFIED CUSTOMER
Very satisfied with the.whole staff that I conducted business with today and when I bought my car. Happy NewYear to all. Sorcial thanjs to Alyssa fir all her help.
1/6/2024
Edgar B. VERIFIED CUSTOMER
Mark was awesome will be doing all my business here
1/6/2024
Ryan B. VERIFIED CUSTOMER
Dennis was a great service advisor!
1/6/2024
Donald G. VERIFIED CUSTOMER
We actually met with Maryann Jaramillo who was extremely helpful.