Suburb service as always. I'm waiting to hear back from Susan with a trade in value, she looked over the car when it was in for service.
1/23/2025
Gail B. VERIFIED CUSTOMER
Okay
1/23/2025
Dennis D. VERIFIED CUSTOMER
Was treated great. As usual. Great service every time.
1/23/2025
Lidia C. VERIFIED CUSTOMER
Completely satisfied, Mr Ruiz was super nice and very helpful. Great experience for being my first time.. thank you Mr. Ruiz.
1/23/2025
Astrid R. VERIFIED CUSTOMER
Jesse did an amazing job!!! on the other hand Jovanni Sedano promised my car by 1-1:30, keep in mind I dropped off my car at 10:45 am and I ended up getting my car back at 4:30 which was ridiculous amount of time to wait. And was also recommending work that my car doesn’t even need!!
But Jesse came through by making sure I got my car as quick as possible
I was never informed by Jovanni that I could get a loaner or get a ride to the shopping center, and had to walk for the misinformation
Later I was informed properly by Jesse.. again my respects for Jesse for going above and beyond for an unhappy annoyed irritated customer who waited almost 6hrs to get her car back!!
1/23/2025
Michael R. VERIFIED CUSTOMER
Great job
1/23/2025
Richard G. VERIFIED CUSTOMER
Great job
1/23/2025
Larry E. VERIFIED CUSTOMER
****-****-xxxx
1/23/2025
Renee J. VERIFIED CUSTOMER
Robert is promt, thorough and professional. I always feel my car is in good hands with him.
1/23/2025
Diane W. VERIFIED CUSTOMER
Mr. Gonzalez is very reliable and caring . He answers all phone calls within a good time frame . He does not put me off. I can text him if need be. He answers my questions. I hate going through the answering service. The people that make appointments ya don’t know I am at the facility after speaking with my service manager ……. I hate dealing with them. All they have to do is look in the Lexus waiting room to see who is there rather than calling you over and over looking for you.Mr. Gonzalez is wonderful and I am pleased he took care of me.
1/23/2025
Lorenzo T. VERIFIED CUSTOMER
Excellent work. Extremely satisfied.
1/23/2025
Maryann P. VERIFIED CUSTOMER
Thank you for always being attentive and patient !
1/23/2025
Yaramin L. VERIFIED CUSTOMER
I was entirely satisfied with Arturo’s assistance. He was highly attentive and addressed all of our inquiries.
1/23/2025
Jason S. VERIFIED CUSTOMER
Service staff is very friendly and professional. Really appreciate them.
1/23/2025
Danny A. VERIFIED CUSTOMER
None
1/23/2025
Deann Z. VERIFIED CUSTOMER
Awesome service rep. Helpful, welcoming, and knowledgeable.
1/23/2025
Craig M. VERIFIED CUSTOMER
He seemed to be interested in my purchase.
1/23/2025
Donna J. VERIFIED CUSTOMER
Will wait for for survey.
I will as happy with David and all service.
1/23/2025
Patrick D. VERIFIED CUSTOMER
The lexus technician took very good care of me today!
Thanks Lexus of Omaha! ????
1/23/2025
Susan T. VERIFIED CUSTOMER
Adi was great! And he kept me informed on my vehicle. Best experience I’ve had there.