Everyone was professional and my service was expedient. I had to drive down from Mesquite and waited for my car. The total experience was worth the drive.
2/5/2025
Sheila B. VERIFIED CUSTOMER
Taylor is exceptional and knowledgeable.
2/5/2025
Nayel A. VERIFIED CUSTOMER
Christian did a great job he was very professional and did everything he can to help me with my Lexus is300 v8 swap
2/5/2025
Ben K. VERIFIED CUSTOMER
First time working with Chow.
Process was smooth and all info was covered.
He was very personable and did a good job overall.
2/5/2025
Janet B. VERIFIED CUSTOMER
Chow was excellent.
2/5/2025
Kenneth V. VERIFIED CUSTOMER
Excellent from start to finish
2/5/2025
Deirdre P. VERIFIED CUSTOMER
Customer service was excellent
2/5/2025
Richard D. VERIFIED CUSTOMER
Ivan went above and beyond to accommodate me. He is a valuable asset to your Lexus team.
2/5/2025
Kang, Peter. VERIFIED CUSTOMER
Very good service
2/5/2025
Peter C. VERIFIED CUSTOMER
Time estimates are always off. Car was in for 5k maintenance service. There is a sign in showroom stating 58 minutes. We made an appointment and still waited 2 1/2 hours. Service department really needs to work on their estimates as this has been a consistent problem for years. Actual service was done very well.
2/5/2025
Blake P. VERIFIED CUSTOMER
Jessie was incredibly helpful during my visit. My RX was taking longer than expected so he was able to get me into a loaner vehicle so I could make my meeting on time. Very accommodating and another reason I choose to have my Lexus serviced here versus anywhere else.
2/5/2025
Lori D. VERIFIED CUSTOMER
Gerardo was great but the day of service must have been his day off so maybe let your customers know who is their service rep as Gerardo said he wud take care of me but he wasn’t even there
Morgan did an awesome job so no complaints there !!
Thank you
2/5/2025
Betty B. VERIFIED CUSTOMER
Perfect! So nice!
2/5/2025
Craig W. VERIFIED CUSTOMER
Prompt courteous service
2/5/2025
Eric A. VERIFIED CUSTOMER
Adrian was of the utmost help in servicing my vehicle. He’s so courteous and informative. Just exemplary
2/5/2025
John M. VERIFIED CUSTOMER
Great experience, only made better by the professionalism of Phil. I will come back because of him!
2/5/2025
Joni E. VERIFIED CUSTOMER
My experience was amazing. I was given a loaner and lovved driving the 3025 Lexus RX 350. It will be my next car. I had a great experience at your dealership and will be back. Thank you to all the service people involved. Very professional.
2/5/2025
Diana T. VERIFIED CUSTOMER
Tomas is the best and a great asset to Lexus
Excellent customer service