Did not get the paperwork of work completed from the check out person and had to return to Lexus to get. Not mission critical and I should have been on top of this detail but so should have Lexus. All else was great and always impressed and happy with care Lexus gives to me and my car!!
2/5/2025
Rosalyn H. VERIFIED CUSTOMER
Everyone was so considerate—beginning w/ the young man who gave my car a jump to drive it to Lexus. Then all of you explaining what was needed, and—especially,
the young man that buffed out some paint scuffs—he just made it like new!!!
I really like driving my Lexus!
2/5/2025
Marta M. VERIFIED CUSTOMER
Yes, David is wonderful. I have been using him for the last several visits. For years I was using Scott Melville and he was excellent, however he became so busy it was very hard to get a hold of him and now of course he is retired. I see a long future with David as long as he decides to stay.
2/5/2025
Rose S. VERIFIED CUSTOMER
Larry was very helpful, saved me money and even put me in a kickass loaner.
2/5/2025
Dennis E. VERIFIED CUSTOMER
I received excellent service and personal attention as usual!
2/5/2025
Patrick C. VERIFIED CUSTOMER
Always great service! Thank you
2/5/2025
Myrna K. VERIFIED CUSTOMER
I am grateful for all the kind service I received starting with Ryan who came when my car wouldn’t start after my physical therapy appointment. I then followed him to the Lexus Service Department, where they checked the battery and replaced it right away. I am so grateful to all those involved in taking care of this right away, even though I did not have an appointment.
2/5/2025
Mageda A. VERIFIED CUSTOMER
I wasn’t so impressed with Cassie
2/5/2025
Martin M. VERIFIED CUSTOMER
Darryl did an excellent job
2/5/2025
Dennis A. VERIFIED CUSTOMER
Wish I had been told up front it was a 3 hr appt
2/5/2025
Kenneth B. VERIFIED CUSTOMER
Darryl Smith is the best
2/5/2025
Valerie S. VERIFIED CUSTOMER
???? thank you!
2/5/2025
James P. VERIFIED CUSTOMER
Not sure how U can improve on excellence unless you provide “aftermarket” accessories through Lexus…
2/5/2025
Darlene B. VERIFIED CUSTOMER
Helen was great
2/5/2025
Gerald W. VERIFIED CUSTOMER
Very pleased. No high pressure
2/4/2025
Joan N. VERIFIED CUSTOMER
Thank you for a wonderful experience at Lexus. Javier assisted me that day and he was very helpful, made my visit smooth and hassle free!
2/4/2025
Connie J. VERIFIED CUSTOMER
I’m happy with the service I received!
2/4/2025
Aline S. VERIFIED CUSTOMER
Great service from Chow and the whole team
2/4/2025
Lynda C.. VERIFIED CUSTOMER
my first time visit..
I was shown the guest lounge.
It was very comfortable.
I helped myself to a bottle of water.
I think I was there for about an hour and a half.
The time went by very fast.
thank you for the fast service